Job Description

Team/Role Overview:

Join our Team and make your own progress in a supportive and friendly environment!

This area of the Accounts & SSI Operations (ASO) team is responsible for supporting customer account opening and maintenance for the Prime Services business across a variety of systems. Reference Data Services Analyst is a trainee professional role that requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks, as well as a basic understanding of the underlying concepts and principles upon which the job is based. This also requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.

What you'll do:

• Perform trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
• Liaise with other teams globally to ensure data quality is remediated
• Provide a high level of customer service to our internal stakeholders
• Provide tangible metrics to Management
• Working shift: Shift based schedule, 8 hour shifts, starts at 10:00-18:00

What we'll need from you:

• Very good English knowledge (written & spoken)
• Good knowledge of Excel spreadsheet as an asset
• Managing various data remediation work streams Projects Knowledge
• Able to identify, trouble shoot issues and ultimately escalate
• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Bachelor’s/University degree or financial services related qualifications as an asset

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:
• https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Primary Location Full Time Salary Range:

zł68,740.00 - zł108,660.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.