Job Description

Bring your expertise to a fast-paced operations team where your document interpretation and control mindset strengthen outcomes, quality, and process improvement.

As an Analyst in the operations team, you execute assigned operational tasks with accuracy and ownership. You interpret document language to understand requirements, impacts, and potential risks to the organization. You identify opportunities to improve processes through standardization and automation while maintaining a strong control mindset.

Job Responsibilities:

• Execute assigned tasks in a timely, accurate manner.
• Lead process improvement and automation efforts to reduce manual work and improve consistency.
• Manage assigned work independently with limited supervision.
• Maintain a control mindset by identifying issues and risks that could impact the process or the organization.

Required qualifications, skills, and capabilities:

• Interpret legal language within documents to understand requirements and potential impacts to the organization.
• Apply understanding of financial services industry products and processes to operational work.
• Demonstrate strong analytical skills to review information and identify issues.
• Communicate clearly in both written and verbal formats with stakeholders and clients.
• Maintain strong attention to detail to deliver a high degree of accuracy.
• Take ownership and accountability for assigned tasks and outcomes.
• Deliver a strong client focus and customer care working practices.
• Obtain a bachelor’s degree.
• Use strong computer skills, including Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook.

Preferred qualifications, skills, and capabilities:

• Demonstrate experience in middle office or back office operations.
• Apply developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.