Job Description

We’re looking for a Recruitment Specialist to take ownership of end-to-end recruitment across the Territory, helping us attract, assess and hire great talent to support our operational needs.

This is a fast-paced, highly visible role where you’ll partner closely with our Operations team and People Business Partners. Your primary focus will be on recruiting for General Manager and Deputy General Manager roles across a defined group of territories, while remaining flexible to support wider hiring as business needs evolve.

If you enjoy building strong stakeholder relationships, finding creative solutions to hiring challenges and delivering a great candidate experience from start to finish, this could be a brilliant next step.

What you’ll be doing

• Partner with Operations teams and People Business Partners to understand hiring needs, territory challenges and local talent opportunities
• Manage vacancies and candidate flow through the ATS, ensuring roles are set up correctly and pipelines are actively progressed
• Screen and assess applications against behavioural and experience criteria using a consistent, values-led approach
• Proactively source candidates through databases, networks and direct approaches, particularly for hard-to-fill and priority roles
• Coordinate the full hiring journey, working closely with candidates, operational teams, and L&D teams to support offers and onboarding
• Maintain accurate ATS and People System records, ensuring documentation is compliant and ready for new starters
• Work collaboratively with the wider recruitment team to improve ways of working, share best practice and support continuous improvement initiatives

What we’re looking for

We’re looking for someone who combines strong recruitment expertise with commercial awareness, stakeholder confidence and a proactive, solutions-focused approach.

• Proven experience managing end-to-end recruitment
• Experience recruiting in hospitality, retail, or another high-volume, multi-site environment
• Strong understanding of attraction, sourcing and selection methods, with the ability to adapt approach depending on role and market conditions
• Strong stakeholder management skills, with the confidence to influence, challenge constructively and build trusted relationships with Operational teams and People Business Partners
• Ability to assess candidates against behavioural and experience-based criteria and make sound hiring recommendations
• Excellent organisation skills with the resilience to manage multiple priorities in a fast-paced, constantly evolving environment
• Commercial awareness and an understanding of how recruitment impacts performance, cost and team capability
• Strong relationship-building skills with the ability to collaborate effectively across multiple functions
• Excellent communication skills, with the ability to create a positive and seamless experience for both candidates and stakeholders

Why PizzaExpress?

At PizzaExpress, we live by our FOCUS (Fun, One Team, Community, Unique & Authentic and Simplicity) values, creating a fun and welcoming environment where everyone works as one team. We care deeply about our communities, celebrate individuality, and stay true to who we are. And we believe in keeping things simple, so every experience is authentic and effortless.

If you’re invited to interview, please let us know if you require any reasonable adjustments so we can support you.