10Pearls

Recruitment Operations Lead (LATAM)

10Pearls  •  Onsite  •  4 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We are seeking a results-driven recruitment leader to build a predictable, high-velocity recruiting engine that functions as a strategic advantage. You will lead a team of recruiters to hyper-scale our workforce, moving from reactive hiring to proactive talent mapping across LATAM.

The ideal candidate will bring a blend of hyper-scale agency recruiting expertise, a proven record in rapidly expanding technical teams, and strong operational leadership. You will be responsible for standardizing recruiting processes, driving accountability through metrics, and leading a distributed team to meet aggressive hiring targets across Costa Rica, Peru, and Colombia.

Key Responsibilities

Team Leadership & Management

  • Lead, mentor, and motivate a dispersed team of recruiters across LATAM, fostering a high-performance, metrics-driven culture.
  • Conduct daily syncs with the LATAM recruitment team to ensure alignment, maintain visibility, and rapidly resolve challenges.

Process Standardization & Optimization

  • Analyze and standardize all LATAM recruitment processes, ensuring alignment with global policies while increasing recruitment velocity.
  • Document, optimize, and communicate process improvements to drive consistency and scalability.

Operational Excellence & Metrics Accountability

  • Establish and monitor key recruitment KPIs (time-to-hire, hiring lifecycle, pipeline health, recruiter targets, offer acceptance rates) to ensure a proactive, data-driven hiring operation.
  • Deliver a weekly LATAM Recruitment Pipeline Report to leadership, highlighting forecasts, risks, and performance against targets.
  • Serve as the primary liaison between Corporate HQ and LATAM teams, ensuring policy adherence and operational consistency.
  • Drive full adoption of Greenhouse as the single source of truth for all recruitment data and reporting.

Hyper-Scale Hiring & Execution

  • Leverage prior experience—specifically in scaling technical teams from 400–500+ hires within 12 months—to design and execute a repeatable, high-velocity hiring playbook for LATAM.
  • Implement recruitment strategies that balance speed with quality, drawing on best practices from both agency and in-house tech recruiting environments.

Performance Incentives & Issue Resolution

  • Develop and manage an incentive structure for recruiters to drive performance and align with organizational hiring goals.
  • Proactively identify and resolve critical recruitment and operational issues, escalating to leadership when necessary.
  • Continuously eliminate process bottlenecks through collaboration with LATAM and US leadership.

Qualifications

  • 7+ years of recruitment experience, including 3+ years in a leadership role overseeing hyper-scale technical hiring.
  • Proven Scale: Demonstrated success in a hyper-scale environment, growing a tech team from 400 to 500+ hires in under 12 months, preferably within a fast-growth tech company or a hyper-scale staffing agency.
  • Metric-Driven Approach: Strong analytical skills with experience using data to drive hiring decisions, track recruiter performance, and forecast pipeline outcomes.
  • Agency + In-House Blend: Prior experience in a staffing agency environment combined with in-house recruitment leadership; able to operate with both urgency and long-term strategic focus.
  • Expertise with Greenhouse or similar ATS, and advanced proficiency in recruitment analytics and reporting.
  • Fluent in English and Spanish; Portuguese is a plus.
  • Strong communication and stakeholder management skills, with experience collaborating across global teams.

About 10Pearls:

1 0Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, ‎digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, ‎transformative ‎digital products that leverage emerging technologies. ‎10Pearls' clients ‎include Global 2000 enterprises, high-growth mid-size ‎businesses, and some of the most exciting ‎start-ups from industries like healthcare, fintech, ‎energy, education, ‎real estate, retail, and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has product engineering and ‎software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com

We offer a competitive compensation package, including the below benefits for full-time employees:

  • Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
  • Employer-funded health reimbursement account (HRA) for the high deductible health plan option
  • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
  • Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
  • Employer-paid short-term, long-term, life, and AD&D insurance
  • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
  • Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, a fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site.

10Pearls is an Equal Opportunity Employer committed to maintaining a diverse workplace. 

10Pearls

About 10Pearls

10Pearls is a global full-service AI consultancy and digital technology partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital partner, 10Pearls helps businesses create transformative ‎digital products incorporating exponential tech (AI/ML, Blockchain, IoT, NLP, AR/VR).

Our broad expertise in ‎product management, user experience/design, cloud architecture, software development, data insights ‎and intelligence, cybersecurity, emerging tech, and quality assurance ensures that we deliver solutions ‎that address business needs. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size ‎businesses, and some of the most exciting start-ups across several industries, including healthcare, financial services, ‎energy, education, real estate, retail and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has 1,300+ experts across delivery centers in North America, Latin America (Costa Rica, Peru & Colombia), the United Kingdom, and South Asia. The ‎Washington Post has referred to 10Pearls as a double-bottom-line company that balances profits with ‎a social cause.

You are in good company:

AARP • Coca-Cola • Capital One • PayPal • Hughes • Adobe • Docker • Sprint Medstar Health • Corcentric • Discovery Education • Johnson & Johnson • Zubie • Blackboard • National Geographic • JK Moving • General Dynamics

Awards & Industry Recognition:

•6x Inc. 5000 List of Fastest-Growing Private Companies in U.S.

•2x Built In list of Best Places to work

•2x Exelon IT Honor Roll for Diversity, Equity & Inclusion (DEI)

•2022 Financial Times Recognition for America's Fastest Growing Companies.

•2x Timmy Award winner for Best Tech Culture

•Ernst & Young Entrepreneur of the Year 2020, Mid-Atlantic Finalist (CEO)

•Forrester: Featured AI Consultancy, Top Partner for Custom Software Development & Digital Transformation Service Provider

• Gartner: AI Consulting & System Integration & Featured for Agile & DevOps Services

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Vienna, Virginia
Year Founded
Unknown
Social Media