Job Description
Recruitment Manager
Location: Crawley
Company: Optime – Global Leaders in Airport Workforce Solutions
Salary: £38,000-£40,000
At Optime, we don’t just fill roles — we power the world’s busiest airports with exceptional people.
As a global leader in airport workforce solutions, Optime combines industry-leading recruitment expertise with proprietary technology to deliver outstanding service to our clients.
We are now seeking an exceptional Branch Manager to lead one of our high-performing teams.
The Opportunity
As Branch Manager, you will be the driving force behind the performance, growth, and culture of your branch. You will lead from the front — developing your team, strengthening client relationships, and ensuring operational excellence across all areas of the business.
This is a management role for someone who thrives on developing people, delivering results, and building a culture of accountability, innovation, and success.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and inspire a team of Recruitment Consultants and Senior Recruitment Consultants
- Conduct regular performance reviews, set clear objectives, and implement development plans
- Create a high-performance culture aligned with Optime’s “Win Together” value
- Develop future leaders and build a strong internal talent pipeline
Operational & HR Leadership
- Manage all HR-related matters including attendance, performance management, and employee relations
- Ensure fair, consistent, and compliant application of company policies
- Maintain a structured, organised, and professional branch environment
Innovation & Continuous Improvement
- Identify and implement new approaches to improve recruitment delivery and efficiency
- Champion innovation in candidate attraction, team productivity, and service delivery
- Ensure the branch remains agile and competitive in a fast-moving industry
Quality, Compliance & Performance Excellence
- Ensure full compliance with regulatory and internal requirements, including right-to-work and referencing standards
- Conduct root cause analysis on performance issues and implement corrective actions
- Maintain exceptional operational standards across all branch activities
Culture, Engagement & Recognition
- Create a motivating and supportive team environment
- Organise team-building activities, incentives, and recognition programmes
- Ensure every team member feels valued, supported, and empowered to succeed
About You
You are an ambitious, driven leader with a passion for developing people and delivering results.
You will bring:
- Proven leadership experience within recruitment
- Strong coaching and team development capabilities
- A track record of driving performance and achieving targets
- Excellent client relationship and stakeholder management skills
- Strong organisational and operational leadership abilities
- A proactive mindset with a focus on innovation and continuous improvement
- High levels of accountability, professionalism, and integrity
Why Join Optime?
At Optime, you’ll be part of a business that is redefining workforce solutions through innovation, technology, and exceptional leadership.
We offer:
- The opportunity to lead a high-performing team within a market-leading business
- Clear progression opportunities as part of our ambitious growth plans
- A collaborative culture built on our values:
- Rise to the Occasion
- Make a Difference
- Win Together
- Appreciate Each Other
- The chance to play a key role in shaping the future of our business
Apply Now
If you are ready to lead, inspire, and make a meaningful impact, we want to hear from you.
Join Optime and help shape the future of airport workforce solutions.
