Flight Centre Travel Group

Recruitment Leader - London, UK

Flight Centre Travel Group  •  London, GB (Hybrid)  •  3 hours ago
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Job Description

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

ABOUT THE OPPORTUNITY

Join Flight Centre Travel Group as a Recruitment Team Leader based in London and play a pivotal role in shaping how we attract and hire top talent. You’ll lead a high-performing recruitment team while partnering with senior stakeholders to deliver outstanding hiring outcomes. This role offers the chance to influence recruitment strategy, elevate employer branding, and drive meaningful impact across the business. If you’re passionate about people, leadership, and delivering exceptional candidate experiences, this is your opportunity to make a difference.
KEY RESPONSIBILITIES
• Lead end-to-end recruitment including sourcing, screening, interviewing, and pre-employment checks
• Partner with Hiring Managers to deliver tailored, high-impact recruitment solutions
• Develop and execute recruitment strategies, campaigns, and employer branding initiatives
• Ensure consistent hiring standards and timely communication across all recruitment stages
• Support internal recruitment and mobility processes with fairness and transparency
• Maintain accurate candidate records and ensure completion of employment agreements
• Train, mentor, and develop recruitment consultants through coaching and regular one-on-ones
• Communicate team goals, vision, and recruitment objectives clearly and effectively
• Provide insights and guidance on market trends and recruitment best practices
• Build strong relationships with stakeholders, candidates, agencies, and sourcing partners
• Collaborate with global recruitment teams and stay connected to industry developments
• Deliver meaningful recruitment reporting, including pipeline metrics, hiring activity, and competitor insights
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
EXPERIENCE & QUALIFICATIONS
• 3+ years’ experience as a leader in recruitment (internal or external)
• Strong experience managing end-to-end recruitment processes
• Demonstrated leadership and team development capability
• Excellent stakeholder management and relationship-building skills
• Advanced communication, collaboration, and problem-solving skills
• Experience using recruitment systems (e.g., PageUp or similar ATS)
• Strong analytical capability with experience in recruitment reporting and metrics
• Experience with SHL assessments or similar psychometric tools (preferred

Our award-winning work perks

  • Flexible/hybrid working model - a mix of remote and office work.
  • Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
  • Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
  • Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
  • Active Hour – an hour set aside each week to spend on your well-being.
  • Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
  • Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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