Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
• Consistently ranked among SIA’s Largest Staffing Firms in America.
• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Recruitment Coordinator, RPO will join our Recruitment Process Outsourcing (RPO) team and play a critical role in supporting healthcare recruitment operations and account management activities. This position partners closely with recruiters, account managers, and client stakeholders to ensure accurate reporting, requisition management, candidate tracking, billing support, and administrative coordination. Success in this role requires strong attention to detail, customer service skills, and the ability to manage multiple systems and priorities.

Location: Remote OR Hybrid if within 50 miles of an office location (Dallas, TX, Boca Raton, FL, Atlanta, GA, or San Diego, CA)

Key Responsibilities

• Partner with Account Managers to support client reporting, metrics, and operational requirements.
• Create, update, hold, and cancel requisitions within the CRM system.
• Perform applicant tracking system (ATS) reconciliation and maintain data accuracy.
• Prepare client-facing and internal reports, including executive presentations, Quarterly Business Reviews (QBRs), Annual Business Reviews (ABRs), and Service Level Agreement (SLA) reporting.
• Track and maintain weekly, monthly, and annual operational and revenue metrics using CRM and Power BI tools.
• Reconcile billing files and assist in ensuring invoice accuracy.
• Conduct audits related to revenue, placements, requisitions, commissions, candidate activity, and other operational metrics.
• Coordinate credentialing requests between clients and AMN Healthcare team members.
• Support recruiters with administrative activities throughout the recruitment lifecycle.
• Post, update, and maintain job advertisements for priority openings.
• Coordinate pre-employment documentation in accordance with AMN Healthcare and client requirements.
• Support administrative and marketing initiatives as needed.
• Maintain candidate records and move candidates appropriately within recruitment systems.
• Remain current on departmental policies, procedures, and process updates.
• Provide training and mentorship to new Recruitment Coordinators when requested by leadership.

Education & Years of Experience

Required Qualifications

• Associate's Degree or equivalent combination of education and relevant work experience.
• Minimum of one year of experience in a customer service, administrative support, or related support role.
• Working knowledge of Microsoft Excel.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and maintain accurate records.
• Effective written and verbal communication skills.
• Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices.

Preferred Qualifications

• Experience performing data analysis and reporting.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong customer service and phone-based support experience.
• Recruitment, staffing, or talent acquisition experience.
• Experience working with ATS, CRM, Power BI, or similar workforce systems.

Key Skills

• Reporting and analytics
• Data accuracy and auditing
• Applicant Tracking Systems (ATS)
• Customer service
• Microsoft Excel and PowerPoint
• CRM management
• Administrative coordination
• Communication and collaboration
• Organization and time management
• Attention to detail

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate

$18.25 - $21.50 Hourly

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.