IBEX Global is seeking a focused and results-oriented Recruitment Coordinator to join our team. The Recruitment Coordinator reports directly to the Recruiting Manager. Together, they are responsible for meeting headcount requirements for a variety of call center programs for IBEX Global. The Recruitment Coordinator works closely with the Recruiting Manager to carry out all administrative functions related to recruiting for the site.
Essential Responsibilities• Utilize job boards, social media, networking, and internal recruiting tools to source and fill open positions with highly qualified talent.• Host Job Fairs and informational sessions with candidates.• Assist with reviewing and screening resumes.• Conduct phone screens and skills assessments.• Partner with the Recruiting Manager to fill a minimum number of new hires on a weekly and monthly basis.• Administer background & drug screening paperwork to applicants; process and document results.• Report daily on the recruiting activities, challenges, and strategies.
Qualifications and Experience:• Must be at least 18 years of age.• Must possess a High School Diploma or G.E.D.• Bachelor’s Degree or College Coursework preferred.• 1 year + of Recruiting and administrative experience preferred.• Experience in a call center environment is a plus, but not required.• Experience with Luceo or similar applicant tracking system is desired. Skills and Abilities:• Must have well-developed applicant screening and behavioral interviewing skills.• Strong attention to detail.• Focused and proactive approach to work tasks.• Strong interpersonal and relationship building skills.• Professional communication style, presentation and solid business acumen.• Ability to maintain a high sense of urgency without sacrificing accuracy and details.• Acts with high integrity, including handling confidential and sensitive information.• Demonstrated organization skills. Must be comfortable multi-tasking and prioritizing within a high-volume, fast-paced environment.• Computer and internet savvy; Basic computer proficiency including MS Word, Excel, Outlook and Skype.If you are seeking a rewarding and challenging career, we invite you to apply today! Thank you for your interest in employment with IBEX Global!
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of more than 33,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
