Job Description

The Recruitment Associate responsibilities include scheduling calls and interviews, maintaining candidate database and handling paperwork. Ultimately, you'll help us hire efficiently and keep our hiring process running.

Responsibilities

• Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)
• Administer tests and assist in presenting job offer
• Assess system-wide recruitment needs and carry out action plan to meet required staffing needs
• Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns
• Meets overall recruitment performance/goals
• Complete necessary reports, ad hoc reports as required
• Accountable for the account/s handled
• On time delivery of closing requirements given the target SLA.
• Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirements.

Qualifications

• Bachelor’s Degree in Psychology or equivalent
• Atleast 6 months of experience specializing in volume recruiting.
• At least 18 years of age
• Fresh graduates with exposure to recruitment in a BPO setting is an advantage.
• Intermediate knowledge in MS Office applications
• Knowledge in utilizing online job portals for sourcing activities
• Excellent communication skills
• Must possess effective organizational skills and time management skills
• Ability to work on several hiring targets simultaneously
• Ability to come up with sound and accurate decisions in any given circumstance
• Ability to exhibit professionalism
• Demonstrated ability to work with a team
• Demonstrated ability to communicate effectively and professionally with internal and external associates
• Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
• Ability to work a flexible schedule (shifting schedule)
• Amenable to work at Shaw
• Can start ASAP