AIA

Recruitment and Zone Support, Analyst

AIA  •  Macau, MO (Onsite)  •  2 months ago
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Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

- Contributes to the Agency Business Development department by providing comprehensive administrative supports to the Zone/Team Head and ABDD team in supporting business development activities.
- Assists Team Head in monitoring agent conducts to comply with regulatory requirements and formulating business plans to achieve business targets through implementation / execution of marketing/incentive initiatives and in providing sales supports to agency force; also, in supporting cross teams and departments projects and events.

Responsibilities:

  • Consolidates and validates supporting documentations for new agents with finance package
  • Provides professional service and support to agency, and liaise with internal departments to resolve complicated issues
  • Handles agency enquiries and provide accurate and timely response
  • Raises suggestions / improvement ideas on business issues and workflow to drive operating efficiency
  • Assists in license application, processes new contract application
  • Controls agent licenses and keep update records
  • Investigates Agent Complain cases
  • Promotes Dos and Donts to agencyMonitors performance of agency in order to ensure agents align with company guidelines and comply with regulatory requirements
  • Assists Zone/Team Head to liaise cases with regulator
  • Manages team contests & budgets, follows through on progress, results and award arrangement
  • Conducts business analysis for Zone/Team Head in diagnosis of business
  • performance and assists Zone/Team Head for preparing management reports
  • Initiates and drives Zone level business development initiatives
  • Develops promotion tactics for driving business and convention results
  • Leads and handles ad-hoc projects and assignments for Zone/Team Head
  • Performs other responsibilities and duties assigned by supervisors to meet operational and/or other requirements

Requirements:

  • University / college graduate, preferably in Business Management/ Marketing/ Finance/ Economics
  • Preferably 1-2 years' working experience in financial institutions
  • Effectively communications and interpersonal skills
  • Strong time management and project support skills
  • Proficient in both written and spoken English and Cantonese
  • Administration knowledge in responsible area(s)
  • PC Knowledge and Chinese input is a must. Computer-literacy; conversant in MS Word, Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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