Job Description

We're looking for a Recruitment Admin Lead to oversee interview scheduling operations across multiple market, primarily supporting India and Australia while leading a team of Coordinators. This is a hands-on leadership role, combining people leadership with operational delivery, including ownership of complex, executive-level, and confidential interview scheduling.

You will serve as the primary point of contact for all scheduling escalations across the region, ensuring timely resolution of issues and seamless stakeholder support.

What You'll Do

• Lead, coach, and support a team of Recruitment Coordinators.
• Manage interview scheduling operations across multiple markets and time zones, primarily supporting the US and Canada.
• Act as the primary escalation point for scheduling-related issues.
• Partner with Talent Acquisition teams, hiring managers, and stakeholders to deliver a seamless hiring experience.
• Manage team coverage, shift planning, and business continuity.
• Drive service excellence, quality assurance, and continuous improvement initiatives.

What We're Looking For:

• Experience leading a small team within recruitment coordination, scheduling, TA operations, or shared services.
• Proven experience supporting recruitment operations across India and Australia with a strong understanding of scheduling complexities across multiple time zones.
• Experience using interview scheduling platforms such as Paradox, with the ability to drive adoption, troubleshoot issues, and support stakeholders effectively.
• Demonstrated experience serving as an escalation point for scheduling, candidate, and stakeholder queries, ensuring issues are resolved quickly and professionally.
• Experience working in a service-level driven environment with measurable KPIs.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong communication skills and confidence working with senior stakeholders.
• Exposure to pharmaceutical, healthcare, life sciences, or other regulated industries is an advantage.

Why Join Us:

• 🌏 Support hiring operations across multiple global markets.
• 🤝 Lead a team while remaining closely involved in day-to-day delivery.
• ⭐ Own high-profile and executive-level interview coordination activities.
• 🚀 Join a growing global recruitment operations function with strong career development opportunities.

A little bit about us

At Hudson Talent Solutions, we are shaping the future of talent. From recruitment process outsourcing (RPO) to employer branding and across the complete talent life cycle, we thrive on delivering world-class customer and candidate experiences.

People are at the centre of everything we do. We deliver innovative, customized recruitment services and talent solutions to organizations worldwide. We are an innovative and diverse team that works hard and thinks smart. Led by accomplished and inclusive leaders, our people are always open to trying new things to continuously deliver excellence to our clients. At Hudson Talent Solutions, we do not just accept difference, we celebrate it, support it, and thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and commit to fairness and equality for all during the hiring process and throughout your time with us.

Apply now and take the first step in shaping the future of talent solutions!

Please note that parts of our communication used in the course of providing our services are generated with AI assistance and have been reviewed for accuracy by a human. As a company, we are committed to the responsible and ethical use of AI in our services.