ABC Legal Services

Recruiting Staffing Supervisor

ABC Legal Services  •  $63k - $75k/yr  •  Longmont, CO (Onsite)  •  7 days ago
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Job Description

About Docketly:

Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services industry.


Docketly is hiring a results-driven Recruiting Supervisor to lead a team of 7–10 recruiters in a high-volume Legal staffing environment. This role is responsible for driving performance, ensuring accountability to KPIs, and developing recruiters to consistently meet production, quality, and margin goals.

Key Responsibilities

  • Lead and manage a team of high-volume recruiters, ensuring strong daily performance
  • Drive production across coverage, scheduling, and fulfillment metrics
  • Own and track KPIs including placements, coverage, margin, and loss prevention
  • Run daily stand-ups and performance reviews to maintain accountability
  • Coach recruiters on pipeline management, speed, and candidate quality
  • Monitor losses, drops, and margin adherence to meet company standards
  • Partner with leadership on staffing forecasts and coverage strategy
  • Enforce approval processes for cancellations and losses
  • Improve and scale recruiting processes for efficiency and consistency
  • Develop top performers and address underperformance quickly
  • Collaborate closely with operations and account management teams

Qualifications

  • 2–4 years leading teams in high-volume recruiting or staffing
  • Proven track record of meeting aggressive production targets
  • Experience coaching recruiters to improve performance and output
  • Strong understanding of staffing metrics, margins, and loss prevention
  • Data-driven with experience using KPIs and dashboards
  • Comfortable in high-accountability, fast-paced environments
  • Strong problem-solving skills with a high level of ownership
  • Ability to balance speed and quality
  • Experience developing talent and building team strength
  • Clear, direct communicator with a focus on results

Performance Indicators

  • Team production (weekly/monthly targets)
  • Coverage fulfillment rate
  • Margin performance and improvement
  • Reduction in losses and drops
  • Recruiter ramp time and retention
  • Internal promotions and bench strength
  • Operational accuracy and compliance

Being a Docketly employee means:

  • Comprehensive Medical, Dental Vision Coverage
  • 401K plan with company matching
  • Transit benefits
  • Excellent growth opportunities

Pay Range: $63,000-$75,000-based on experience

Schedule Monday through Friday, In Person in our Longmont, CO Office.

ABC Legal Services

About ABC Legal Services

ABC Legal is the nation's largest provider of service of process, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals. As the official process server for the U.S. Department of Justice, we lead with innovative technology that enhances efficiency, compliance, and transparency. Our cloud-based platform streamlines legal workflows across devices, saving you time and resources. Seamlessly integrated into this ecosystem, Docketly, our subsidiary, connects law firms with top-tier appearance counsel through a bespoke platform designed for efficiency. ABC Legal is headquartered in Seattle, WA, with 10 offices nationwide and a network of over 8,000 process servers across all 50 states and 88 countries. Discover more about ABC Legal and Docketly at www.abclegal.com.

Industry
Legal & Compliance
Company Size
501-1,000 employees
Headquarters
Seattle, Wa
Year Founded
1974
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