Job Description

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We operate as a dedicated extension of our clients’ teams, providing high-quality operational support to U.S.-based businesses.

We are currently seeking a experienced Recruiter to join our team and support a leading U.S.-based ABA therapy services provider. The successful candidate will be responsible for identifying, screening, interviewing, and supporting the recruitment of qualified healthcare professionals, with a strong focus on ABA Therapists, Registered Behavior Technicians (RBTs), Behavior Technicians (BTs), Board Certified Behavior Analysts (BCBAs), and other ABA professionals.

PLEASE NOTE:

• Working Hours: Monday – Friday | 3:00 PM – 12:00 AM South African time – subject to daylight savings.
• Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
• Work Environment: Fully remote.

Job Responsibilities:

• Manage the recruitment process from candidate sourcing through to successful placement and onboarding of ABA professionals.
• Identify and attract suitable candidates through Indeed, job boards, recruitment platforms and proactive sourcing methods.
• Review CVs and applications to determine whether candidates meet the relevant ABA, healthcare and RBT-related requirements.
• Conduct initial telephone screenings and interviews to assess candidates' experience, qualifications and suitability for ABA-related positions.
• Evaluate candidates' exposure to Autism Spectrum Disorder (ASD), ABA therapy and behavioral healthcare environments.
• Arrange and coordinate interviews between shortlisted candidates and clinical leadership, ensuring a smooth and professional candidate experience.
• Maintain regular communication with candidates throughout the recruitment process, including follow-ups, interview preparation, updates and next steps.
• Keep candidate information, recruitment stages and communication records accurately updated within the relevant ATS and recruitment systems.
• Monitor recruitment activity, candidate pipelines and hiring progress to ensure staffing requirements and recruitment deadlines are consistently met.
• Use recruitment productivity tools such as TextExpander to improve the efficiency and consistency of candidate communication.
• Assist with the onboarding and integration of successful hires, working closely with operations and clinical teams to ensure all requirements are completed.
• Collaborate with relevant teams and systems, including CentralReach, to support the onboarding and readiness of newly hired ABA professionals.
• Develop and maintain a strong talent pipeline of qualified ABA professionals to support current and future staffing needs.
• Ensure candidate records are accurate and provide timely recruitment updates to internal stakeholders.
• Deliver a professional, warm and positive candidate experience while representing the client throughout the recruitment process.

Requirements

Required Soft Skills:

• Fluent and professional English communication.
• Patient, friendly and professional phone demeanour.
• Energetic and personable – you’ll be a key point of contact for candidates.
• Strong attention to detail and organizational skills.
• Ability to manage multiple candidates and recruitment processes simultaneously.
• Strong follow-up skills and the ability to work independently in a fast-paced environment.

Technical Skills:

• Strong computer literacy and confidence working with online recruitment platforms.
• Experience using recruitment platforms/job boards such as Indeed.
• Experience with Applicant Tracking Systems (ATS) is advantageous.
• Familiarity with ClickUp, Calendly, Apploi, TextExpander or similar platforms is advantageous.
• Confident navigating MS Office and Outlook.

Preferred Experience (Not Required):

• Previous recruitment experience is required, preferably within a high-volume or healthcare recruitment environment.
• Experience recruiting RBTs, Behavior Technicians, ABA Therapists or other behavioral/healthcare professionals is highly advantageous.
• Understanding of ABA therapy, Autism Spectrum Disorder (ASD) and RBT certification requirements is highly advantageous.
• Experience managing candidates through the full recruitment lifecycle, from sourcing and screening through to onboarding.
• Experience working with US-based clients or candidates is advantageous.

If you are not contacted within 14 working days, please consider your application unsuccessful.