Job Description

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

The Recruiting Manager leads full-cycle recruitment for Pinehurst Resort & Country Club. This role develops and executes talent acquisition strategies domestically and internationally that ensure the resort is staffed with exceptional professionals. The Recruiting Manager also oversees employee housing. This is an on-site position that requires travel.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in Human Resources, Business Administration, Hospitality Management or related field; or equivalent combination of education and experience. Minimum of 5 years of recruiting experience in hospitality or high – volume service environments and a minimum of 2 years of recruiting team leadership or management experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Design and implement recruitment strategies that support Pinehurst’s commitment to world class hospitality and guest service excellence.
• Partner with department leaders across all operations; golf operations, food & beverage, housekeeping, grounds maintenance, retail, spa, transportation, and more to forecast and meet staffing needs.
• Lead a recruiting team in meeting high volume, seasonal, and specialized hiring needs.
• Responsible for international recruiting strategies that include visa program’s for H2B, J1, TN’s and Interns.
• Oversight of Employee Housing to ensure world-class employee housing experience.
• Build and maintain talent pipelines for key hospitality roles
• Partner with local schools, hospitality programs, and workforce groups to attract both year round and seasonal staff.
• Utilize creative sourcing channels—social platforms, job boards, referrals, and industry networks.
• Oversee job postings, screening, interviewing, and candidate communication, ensuring compliance with employment laws and Pinehurst standards.
• Coordinate and execute large scale hiring events.
• Conduct manager trainings
• Promote Pinehurst’s culture—built on timeless traditions, Southern hospitality, and its reputation as one of the premier golf destinations in the United States.
• Enhance recruitment marketing materials to highlight Pinehurst’s expansive amenities, career longevity, and strong employee community.
• Ensure a warm and professional candidate experience reflective of Pinehurst values.
• Manage and optimize the Applicant Tracking System and recruitment workflows.
• Track key recruiting metrics (time-to-fill, quality of hire, candidate satisfaction, source effectiveness).
• Recommend process improvements to enhance efficiency and scale hiring to meet operational demands across a 2,000 employee, multi facility environment.
SKILLS AND COMPETENCIES
• Deep understanding of hospitality operations—lodging, food & beverage, recreation, spa, golf, and member services.
• Strong interpersonal and communication skills; able to build partnerships at all organizational levels.
• Proficiency with Applicant Tracking Systems and recruitment analytics.
• Ability to manage multiple priorities in a fast paced, guest driven environment.

SUPERVISORY RESPONSIBILITIES:
This job supervises recruiting staff.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.