Job Description
Recruiting Lead (Senior Manager Level)
Department: People
Employment Type: Full Time
Location: Austin, TX
Who Are We?
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the life-changing medication they need.
We have grown from 2 to 50+ operations in ~3 years and are looking for new team members to help us scale to 60+ centers this year alone. We are searching for individuals who share our passion for helping others and are invigorated by the speed at which our start-up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You’ll Do:
Reporting to the VP, People, the Recruiting Lead owns how Join Parachute attracts and hires talent. This role leads a team of recruiters who primarily hire for our plasma donation centers—both center leadership and donor floor roles—while personally taking on some full-cycle corporate recruiting. The Recruiting Lead will focus on continuously improving the systems, processes, and tooling that make hiring faster, more consistent, more measurable, and more cost effective.
Key Responsibilities
- Lead a team of recruiters who own full-cycle hiring for our plasma donation centers, including center leadership and donor floor roles, partnering closely with ops leadership and our center directors.
- Personally own full-cycle corporate recruiting as a hands-on recruiter and trusted advisor to corporate hiring managers across functions (~15 roles / year).
- Continuously improve the recruiting engine, diagnosing where processes break down and redesigning workflows, tooling, and reporting so hiring scales without losing speed or quality.
- Identify where automation and AI can enhance recruiting outcomes, and implement solutions that streamline sourcing, screening, and pipeline management.
- Set the strategy for high-volume field hiring, establishing time-to-fill and quality-of-hire benchmarks and ensuring consistent execution at every location.
- Define and measure recruiting efficacy and ROI, including funnel metrics, source effectiveness, and cost per hire, and hold the recruiting team accountable to those metrics.
- Own the recruiting technology ecosystem (ATS, sourcing tools, analytics) and related vendor management.
- Manage the recruiting budget, including new strategies and experiments to find even more cost-effective ways to build top of funnel.
Skills, Knowledge and Expertise
Drive Impact: Use sound judgment to prioritize and deliver meaningful outcomes independently
- You find the problem in the data and act on it, ruthlessly prioritizing against the dynamic hiring needs of the business.
Create Scale: Automate, systematize, and refine processes to scale your impact
- You see recruiting as a system, not a series of one-off reqs; you fix root causes and build repeatable processes, tooling, and automation
Collaborate: Support, unblock, and amplify the work of the team and those around you
- You bring positive, can-do energy and high EQ, coaching the recruiting team through the growing pains of a startup and building trusted relationships with key stakeholders that unblock hiring and amplify collective results.
Ideal candidates will have experience recruiting in regulated industries and startup/hyper-growth experience, including high-volume field or hourly hiring.
Education and Experience
- 8+ years of experience in full-cycle recruiting or talent acquisition, with a minimum of 2 years managing teams, ideally in an industry with an operational footprint (i.e., non-Saas)
Work Environment:
- In-office at our Headquarters in Austin, TX
Benefits
- Significant career growth opportunities in a fast-scaling environment
- Medical, dental, and vision insurance
- Paid time off and company holidays
- Competitive pay
