Job Description

Milliman’s Indianapolis Health practice is looking for a Recruiting Coordinator to support hiring initiatives for internship, early career and experienced professional job opportunities. This role is ideal for a tech‑savvy, proactive, and detail‑oriented professional who enjoys partnering with a variety of subject‑matter experts, building compliant, scalable processes and talent pipelines, and enhancing our employer brand.

The Recruiting Coordinator manages complex interview scheduling, optimizes interview tools and workflows, and often provides candidates’ first impression of Milliman - both virtually and in the office. You will work closely with the Talent Acquisition Manager, hiring managers, and candidates. Success in this role requires exceptional communication, strong customer service, and advanced task management skills with sound professional judgment to prioritize, and reprioritize, work based on urgent practice needs.

Responsibilities

• Manage candidate interview scheduling, optimizing workflows and tools in GoodTime, Teams, and UKG to improve efficiency and accuracy
• Maintain and improve communication templates and recruiting workflows for talent pipelines throughout the hiring process in Yello, Handshake, Teams and Outlook
• Develop and refine structured interview materials, including interview questions, assessment files, and evaluation criteria aligned to role requirements
• Track and report on Talent data, prepare and deliver recruiting updates i.e. funnel metrics, pipeline reports, etc.
• Provide proactive sourcing, candidate management, scheduling, and marketing support for college recruiting events and career fairs
• Review resumes and applications and advance qualified candidates through the interview process
• Lead and develop new initiatives for a high-touch internship program with coordinator team
• Lead candidate sourcing projects using tools such as LinkedIn Recruiter, Handshake, resume books, and other platforms based on defined criteria
• Manage a shared email inbox - respond to staff requests, candidate inquiries, university communications, and hiring manager messages with professionalism, discretion, and timely follow-through
• Manage background check paperwork submission process
• Promote Milliman’s employer brand presence through external partnerships, professional organizations, universities, and active, professional presence on LinkedIn, Handshake, and other channels, as appropriate
• Identify process improvements to increase quality, speed, and enhance overall candidate experience

Qualifications

• Ability to quickly learn new software systems and adopt new processes; familiarly with UKG, GoodTime, LinkedIn, Yello, Handshake beneficial
• Brings enthusiasm and creativity to the development of procedures and systems (automated and manual) to improve the processing and flow of information within the practice
• Customer‑service orientation with exceptional written and verbal communication skills
• Strong organizational skills with the ability to work across multiple time zones and manage competing priorities with urgency
• Proficiency with Microsoft Outlook, Teams, and Office (Excel, PowerPoint, Word); experience with video conferencing and file sharing tools
• Ability to handle sensitive and confidential information with discretion
• Collaborative team player
• Strategic thinker with a growth mindset and natural curiosity to ask questions that contribute to greater knowledge and better solutions
• Basic knowledge of Gen AI tools, how to utilize AI to enhance productivity, and potential ethical considerations or concerns

Required

• Bachelor’s degree in Human Resources, Communications, Event Management, Marketing, or related
• Experience scheduling interviews or events, involving multiple stakeholders, within a professional environment
• Desire to grow your career in Recruiting, Talent Acquisition, and/or Human Resources

Preferred

• 2+ years of experience in recruiting, talent acquisition, event management, human resources, marketing, or related
• Experience using UKG or another an applicant tracking system (ATS)
• Professional experience scheduling interviews with GoodTime and using campus recruiting tools such as Yello and Handshake
• Demonstrated success creating professional communications or marketing materials (e.g., brochures, presentation decks, templates, social media campaigns)
• Proficient in tracking budgets using Excel
• SHRM, PHR or other HR certification(s), or desire to obtain certification in the future
• Desire to support campus-based events, as needed

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

The Team

The Talent Acquisition (TA) team leads practice hiring initiatives for a dynamic range of professions within a fast-paced, growing health consulting practice. TA staff partner with stakeholders across the firm including, but not limited to, senior leadership, hiring leaders, interviewers, assessors, administrative staff, and more. TA staff are responsible for campus-based and experienced professional recruitment strategies and program management. Indy Health TA specifically recruits talent for Health and Human Services (Medicaid), Life Sciences, Healthcare Management, Policy, Behavioral Health and Child Welfare, Platform and Data consulting teams.

Location

Candidates hired into this role will be required to work in-person in the Milliman office in Indianapolis, Indiana on a weekly basis, but flexible work arrangements will be considered. The flexible and hybrid work arrangements include on-site interviews, campus recruitment, and corporate events.

Compensation

The overall salary range for this role is $45,300 - $70,300 A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.

Benefits

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site https://www.milliman.com/en/social-impact to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

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