Job Description

We're Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.

We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.

We're looking for a Recruiting Coordinator at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.

Millions of people wait too long for a diagnosis. Come help us fix that.

WHAT YOU WILL BE GETTING INVOLVED IN

As a Recruiting Coordinator, you'll support the candidate and new-hire experience from the moment a requisition opens to an employee's first day on the job. This is a remote role at the heart of how we bring new people into Scan.com. You'll be the connective tissue between hiring managers, candidates, and new starters, making sure nothing falls through the cracks as we keep growing fast.

As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:

• Support the end-to-end talent coordination process, from requisition opening through to an employee's Day One
• Maintain and optimize Ashby, our applicant tracking system, so it works smoothly for hiring managers and candidates alike
• Schedule interviews across time zones, keeping the experience seamless for candidates and interviewers
• Coordinate internal interview loops and debriefs, keeping panels aligned and on schedule
• Generate offer documentation and start details for incoming employees
• Coordinate IT setup for new hires, making sure equipment and access are ready before Day One
• Manage pre-onboarding communications so new hires feel informed and welcomed before they arrive
• Support onboarding operations through an employee's first day
• Help manage occasional requisitions, with the opportunity to build broader talent/recruitment experience over time

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE

1. Every candidate who moves through our process has a smooth, well-organized, and professional experience, from first interview to offer
2. Ashby is running as a clean, reliable system of record, giving hiring managers and the Talent team accurate visibility into every open requisition
3. New hires consistently arrive on Day One with their equipment, access, and onboarding plan fully in place, with zero last-minute scrambles
4. You've built trusted working relationships with hiring managers across the business, becoming the go-to person for a smooth hiring process
5. You've made our hiring experience more efficient by building in automations throughout the process without sacrificing quality or introducing bias

WHAT YOU MIGHT BRING TO THE TABLE

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Strong organizational skills and comfort juggling multiple moving parts (interviews, offers, onboarding tasks) at once
• Clear, professional written and verbal communication with candidates, hiring managers, and new hires
• Experience with an ATS (we use Ashby), calendar scheduling tools, and HR systems
• A drive to collaborate with your team on building a fair, consistent, and welcoming experience for every candidate who comes through our process
• A genuine interest in growing a career in talent/recruitment, with an eagerness to take on more responsibility over time
• Comfort working independently in a remote environment while staying closely coordinated with your team
• Experience using AI and/or automation tools to improve processes, distinguishing between the activities that need to have a human in the loop and the processes where technology can save time
• Experience integrating with ChartHop is a plus

AI REQUIREMENTS

At Scan.com, AI isn't a side project; it's how we work. We expect everyone to use AI to think faster, remove drudgery, and multiply their output. What we care about is judgment: knowing when AI makes you sharper, when it doesn't, and how to use it responsibly around patient data. We'll assess this in the way that matters for this role, using the tier below. You don't need to be an engineer. You need to be someone who reaches for the best tool and gets more done because of it.

• Tier 2 — For this role, the expectation is that you are AI-Amplified. AI is part of your daily workflow for drafting, analysis, and research, and you know how to check its output and use it responsibly with sensitive data. (most commercial, marketing, finance, people, and G&A roles)
• AI is part of your daily default. You use it to draft, analyze, research, and pressure-test your own thinking.
• You can show concrete examples where AI made your work meaningfully faster or better.
• You know its failure modes: you check its work, and you don't paste sensitive data into public tools.
• Assessment: We'll ask you to walk through how you'd use AI to tackle a real task from the role.

One assessment principle across all tiers: we're testing judgment and adaptability, not whether you've memorized today's tools. Tools change quarterly; the ability to learn and apply them is what compounds.

A VIEW ON OUR CULTURE

We're building something that matters. Every scan we speed up is a real person waiting on an answer, and that urgency runs through everything we do. We move fast, we own outcomes, and take pride in our output. If you like ambiguity, working with ambitious people, and want your work to visibly move the needle, you'll feel at home here. For you to be successful at Scan.com you must embody our values.

OUR VALUES

Always Play Offense

If we're not growing, we're dying. Everyone needs a bias for action. Speed and momentum, combined with quality execution, propel our business forward.

• You don't quit on hard problems. Fail fast, dust off, go again
• You celebrate wins, then seek the next opportunity
• You see it, you fix it. No task is beneath you, at any level

Build with the Best

The company we build is the team we build. If we don't have the right people in the right seats, doing the right things, we will fail.

• Talent recognizes talent. You actively bring quality hires into the business
• You trust your colleagues to deliver
• You open-source your knowledge. You're never a single point of failure

Care Deeply, Challenge Directly

Care enough to have the hard conversations, and don't dwell on them. Don't go up the chain to communicate. Go straight to the person.

• Strong opinions, weakly held. You welcome challenge and feedback
• You get to the point: direct challenge plus an alternative solution
• You ask "why". Before calling something bad, understand why it exists

Embrace Growth, Be Curious

Push the limits of your understanding and potential and you will be supported to get better.

• You proactively seek feedback, whatever your level
• You invest in understanding our business: teams, customers, processes
• You invest in your own growth and are willing to unlearn

We're a high-performing team with low ego. We hire people who are brilliant and kind, who give it straight, back it up with evidence, and change their mind when the facts change. We'll give you real ownership early, the tools to do the best work of your career, and colleagues who raise your game. In return, we ask for high standards, genuine care for patients and each other, and the drive to leave things better than you found them. If that sounds like you, let's talk!

HOW WE WILL INTERVIEW YOU

We keep our interview process short and sweet, and we're a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability:

1. Introductory call/interview with our Senior Talent Partner. The call is via telephone and will last around 30 minutes.
2. If it feels like there is an initial fit for all, we will invite you to a 45-minute video call with one of our Hiring Managers.
3. 'Scan Standard' interview, where our panel screens for values alignment and the success factors that matter at Scan.com. You will also be assessed on your AI fluency at the stage and depth relevant to your role (see AI Requirements above).
4. Offer!

WHAT WE OFFER

We go beyond the basics with our benefits package. We believe great work starts with supporting our people. Here's what you can expect from us:

• Salary: $50,000 - $60,000
• Flexible remote or hybrid work options
• Dedicated personal development budget
• Medical, vision, and dental coverage
• 28+ days of paid time off across PTO and wellbeing days, so you can show up at your best
• Paid parental leave
• 401k retirement plan
• All the equipment you need to do your best work
• Inclusive, people-first policies designed by our team, for our team

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team to be representative of society's diversity, and for every employee to feel respected and able to bring their best selves to work.

If you need an accommodation to apply or interview, contact us at people@scan.com.

We look forward to receiving your application!