Job Description

As a Recruiting Coordinator at Yext, you'll play an integral role in how we attract and hire world-class talent. Our team's mission is to deliver an exceptional candidate experience at every step of the recruitment process, and as a Recruiting Coordinator, you're often the first person a candidate meets from our team. That first impression matters, and you'll own it.

In this role, you'll partner closely with Recruiters, Hiring Managers, and interview panels across the globe to keep our hiring engine running smoothly. This role is based out of our New York City headquarters on a hybrid basis. While there's no set number of required days in the office, you'll come in to host candidates whenever they're onsite. This is a great opportunity to join a lean, high-performing Recruiting Operations team, grow your career in Recruiting, and build exposure across Recruiting Operations & Programs. If you thrive in a fast-paced environment, take pride in the details, and genuinely enjoy helping people, we want to hear from you!

What You’ll Do

Interview Scheduling and Coordination

• Own end-to-end scheduling of phone, video, and onsite interviews across all job levels and functions, supporting hiring globally across North America, EMEA, and APAC
• Use Candidate.fyi to coordinate and confirm interviews, ensuring a smooth experience for candidates and interviewers alike
• Partner with Recruiters, Hiring Managers, and interviewers to build and maintain organized, efficient interview processes
• Troubleshoot last-minute cancellations, reschedules, and conflicts with poise and speed

Candidate Experience

• Serve as a brand ambassador for Yext, ensuring every candidate interaction reflects our values and leaves a lasting positive impression
• Host candidates onsite at our NYC headquarters, making them feel welcomed and supported throughout their visit
• Communicate proactively with candidates and Recruiters about scheduling updates, delays, or changes
• Guide candidates through the travel booking process in Navan and serve as their point of contact for any questions or issues
• Submit and approve candidate expense reports in Coupa per our T&E guidelines

ATS & Data Integrity

• Become an expert in Greenhouse, our Applicant Tracking System, maintaining accurate candidate records and adhering to internal data hygiene standards
• Leverage BrightHire to ensure all interviews are recorded and accessible to Recruiters and Hiring Managers
• Manage incoming Recruiting Coordination and Operations requests through Jira, upholding agreed-upon team SLAs
• Learn our offer approval process in Greenhouse, with the opportunity to take on this responsibility as you grow into the role

Team & Process

• Identify areas of opportunity and share ideas for improving team processes, workflows, and candidate experience
• Embrace AI tools as part of your daily workflow — we're a team that leans into emerging technology to work smarter, and we want someone who shares that mindset
• Contribute to ad hoc projects across the broader Recruiting Operations & Programs function
• Bring a collaborative, team-first attitude to everything you do

Who You Are

• Warm, charismatic, and welcoming: You bring genuine energy and enthusiasm to every interaction. You won't just represent Yext culture, you'll help create it.
• Detail-oriented and organized: You can balance multiple schedules and moving pieces without letting anything slip through the cracks
• A strong and proactive communicator: You write clearly, respond promptly, and get ahead of issues before they escalate
• Accountable: You take full ownership of your work, follow through on commitments, and surface blockers proactively
• Calm under pressure: When things change at the last minute, you problem-solve quickly and keep the process moving
• Curious and growth-minded: You're interested in building a career in Recruiting and actively seek out opportunities to learn and grow
• Always improving: You notice inefficiencies and aren't afraid to raise ideas for how to do things better
• A true team player: You understand that our success is collective, and you show up for your teammates

What You Have

• Bachelor's degree or equivalent experience
• 0–1 year of experience in an administrative, coordination, or client-facing role (internship experience counts!)
• Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides)
• Excellent written and verbal communication skills, with the ability to interact professionally across all levels of the organization
• Strong organizational skills and the ability to prioritize competing demands in a fast-moving environment
• A genuine interest in Recruiting or Recruiting Operations as a career path
• Comfort using AI tools in day-to-day work, or a strong curiosity and willingness to adopt them

Bonus Points

• Experience with an Applicant Tracking System (Greenhouse experience is a plus)
• Familiarity with scheduling coordination tools (Candidate.fyi, GoodTime, or similar)
• Experience with a travel and expense platform (Navan, Concur, or similar)
• Experience using Jira or other ticketing/project management tools
• Familiarity with Gem or another CRM platform

Our Values

Everything we do at Yext is grounded in four core values, and we look for these same qualities in the people we hire:

• Data-Driven: We make decisions backed by facts, not assumptions
• One Team: We win and lose together; collaboration is in our DNA
• Constructive Candor: We give honest, respectful feedback because we care about each other's growth
• Customer-Centricity: We put the people we serve at the center of every decision we make

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