Job Description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We’re changing the way people think about customer care, and we need your help!

We’re searching for a Recruiting Administrator to provide support to our Recruitment Team and be the face of our front desk reception to ensure a pleasant experience for all potential candidates.

As Recruiting Administrator, You Will…

• Welcome scheduled and walk-in applicants
• Assist applicants and address inquiries during all phases of the recruitment process
• Coordinate communication between campus and operations
• Schedule interviews
• Coordinate and administer pre-employment tests
• Provide support with Welcome Letter creation
• Assemble new hire plans and rosters
• Input employee data and maintain employee files for data & analytics
• Have ownership & support all Recruiting Admin related duties

As Recruiting Administrator, You Have…

• High school diploma or equivalent is required
• 1 - 2 years of administrative experience in a fast-paced environment
• HR/Recruiting experience (considered an asset)
• Basic knowledge of sourcing and recruitment
• Excellent communication and presentation skills, with a strong attention to detail
• Strong analytical and customer service skills
• The ability to work independently and as part of a team
• A dynamic, proactive attitude with a passion to learn new things and adapt to change
• The ability to listen and maintain patience during difficult situations
• The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds