Job Description

About Cook Systems

For over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.

Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.

Summary: We are seeking a dynamic and experienced Recruiter to manage full-cycle recruiting for high-volume call center roles. The ideal candidate will drive the candidate pipeline from application through offer, ensuring a consistent flow to meet class fill targets. This remote-eligible position requires occasional travel to our offices in Phoenix, AZ; Tampa, FL; or Colorado Springs, CO. Two positions must be based in Chesapeake, VA, with remote candidates expected to work on-site at least once per month.

Responsibilities:

• Manage the full-cycle recruiting process for call center roles, supporting class-based hiring timelines.
• Drive candidate pipeline from application through offer, ensuring consistent flow to meet class fill targets.
• Conduct structured phone screens and assess candidates for customer service aptitude, communication skills, and role fit.
• Partner with hiring managers, Operations, and L&D to align on hiring demand, class needs, and candidate readiness.
• Facilitate interview scheduling and ensure timely movement of candidates through each stage of the hiring process.

Required Skills:

• Experience with Workday, EightFold, and MS Office.
• Proven ability to fill 18+ class-based hires per month.
• Consultative communication style with the ability to influence hiring decisions and provide market guidance.
• Ability to travel to offices in Phoenix, AZ; Tampa, FL; or Colorado Springs, CO as needed.
• For Chesapeake, VA-based positions, ability to work on-site or remotely with a minimum of once per month on-site requirement.

Benefits at Cook Systems

We want our employees to have benefits that support their health, financial well-being, and life outside of work. Eligible Cook Systems employees have access to a comprehensive benefits package beginning the first of the month following their hire date, including:

• Medical coverage through Blue Cross Blue Shield, with two plan options
• Dental and vision coverage
• Life, critical illness, and accident insurance through Unum
• Flexible Spending Account and Dependent Care FSA options through Navia
• Health Gap Insurance through Sun Life
• 401(k) retirement plan through The Standard, with eligibility after six months

Beyond benefits, Cook Systems is a place where we expect people to take ownership of their work, communicate openly, continue learning, and contribute to the teams and clients they support.

We have been building technology careers and client partnerships for more than three decades, and we continue to evolve with the industry. If you’re looking for an opportunity to do meaningful work, develop your capabilities, and be part of what comes next in technology, we’d like to hear from you.