The Recruiter Team Leader (MG02) will lead a team of recruiters responsible for hiring frontline sales employees (FSEs) and other roles. The individual will drive hiring targets, ensure quality hiring, and improve recruitment efficiency while maintaining compliance with company processes. Additionally, this role will be responsible for training delivery for FSEs/Sales Officers to ensure onboarding readiness and productivity. 

Key Responsibilities:

Lead and manage a team of recruiters to achieve daily, weekly, and monthly hiring targets

Drive end-to-end recruitment for FSE and other business-critical roles

Monitor team performance, productivity, and conversion ratios

Ensure adherence to recruitment processes, compliance, and documentation standards

Conduct regular reviews, coaching, and training sessions for team members and Sales Officers.

Deliver induction and onboarding training for FSEs/Sales Officers 

Collaborate with business stakeholders (Sales Leaders, HR, etc.) for manpower planning

Track and improve key metrics such as TAT, cost per hire, and offer-to-join ratio

Ensure high-quality candidate experience and onboarding readiness

Onboard and manage recruitment vendor/agency relationships

Maintain and update recruitment trackers, dashboards, and reports

Key Requirements:

Graduate/Postgraduate in any discipline

3–6 years of experience in recruitment, with at least 2 years in a team handling role

Experience in bulk hiring (preferably sales/frontline roles)

Strong leadership, communication, and stakeholder management skills

Data-driven approach with strong analytical abilities

Proficiency in MS Excel and recruitment tools/ATS

Key Skills:

Team Management & Leadership

Stakeholder Management

Recruitment Strategy & Execution

Performance Management

Data Analysis & Reporting

Problem Solving

Training & Development

KPIs / Success Metrics:

Hiring target achievement (%)

Time to hire (TAT)

Offer-to-joining ratio

Cost per hire

Team productivity and performance

Quality of hires and retention

What We Offer:

Fast-paced, high-growth work environment

Opportunity to lead and scale recruitment operations

Performance-driven culture with growth opportunities

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