Job Description

At Hilton Grand Vacations at SeaWorld, we proudly serve to bring the light and warmth of hospitality each day to our owners and guests. Our Bermudian-themed, family-friendly resort sits on 33 acres of lush landscape centrally located with convenient access to Walt Disney World, Universal Orlando, and SeaWorld Orlando. Our resort features an extraordinary collection of on-property amenities, 787 guest units, three pools and our own lake and nature trail. If you want to work with friendly people who serve others from the heart, come join our FAMILY!

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

As a Recreation / Activities Attendant you are what makes the guest’s experience one that is full of surprise and charm, by bringing fun and happiness to our guests, both children and adults.

Responsibilities:

• Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities.
• Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
• Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
• Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
• Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving.
• Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.

Salary Details: We offer competitive base pay. Team members are also eligible for a quarterly bonus based on performance.

Schedule Details: Our Recreation / Activities Department operates 7 days per week including holidays. Shifts range between 6:00 am through 11:00 pm. Upon hire, you will receive your schedule. We offer paid training.

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role, you must possess the following minimum qualifications and experience:

• Basic math and cash handling skills.
• Proficient in MS Office and basic desktop publishing applications.
• Able to work outdoors in all climates.
• Excellent guest relations skills.
• Able to interact with all age groups.
• Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service experience
• Hospitality experience
• Public speaking experience
• Audio-visual equipment operation
• Knowledge of a wide variety of recreation activities and programs including their development and implementation.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a Recreation Coordinator, you will be responsible for driving company success through performing the following tasks to the highest standards:

• Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements, and seasonal opportunities.
• Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
• Plan, coordinate, and teach specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities
• Supervise pool activities, towel inventory control, and all other activity common areas
• Rent and sign out recreation equipment to guests.Assist in recreation programs as required.
• Always provide outstanding guest/owner service including answering inquiries, providing information, and general problem solving.
• Maintains recreation inventory and orders activity supplies within budgetary constraints.
• Assist and provide support to other departments when requested.
• Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.
• Knowledge of a wide variety of recreation activities and programs including their development and implementation
• Enforce all safety rules and regulations.
• May require cash handling duties.
• Perform other duties as assigned.

What are we looking for?

A team-first attitude!

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School/GED
• 6 Months Customer Service
• Ability to work any day of the week and any shift to include weekends and holidays.
• Must be able to lift/push/pull up to 50 lbs with reasonable accommodation.
• Basic math and cash handling skills.
• Proficient in MS Office and basic desktop publishing applications.
• Must be able to work outdoors in all climates.
• Able to interact with all age groups courteously and effectively
• Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Audio visual equipment operation