Job Description
The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments.
Responsibilities:
Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities.
Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team
Take guest reservations, pool and beach rentals and creating a welcoming experience
Host and assist execution of daily craft offerings, camp themes
Demonstrate creativity, crowd management quality service with every interaction
Effectively handling guest complaints and resolving issues with courage and confidence
Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc.
Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up
Must be able to work with many different departments to serve our guest needs and requests
Qualifications:
Computer Programs Utilized:
Kronos (correcting missing punches, time edits)
Birchstreet (supply ordering)
Microsoft Outlook/Calendar
Microsoft Excel
Resort Suite (reservations, charging tickets)
Xola
Working Environment & Physical Demands:
Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting.
Must be able to stand and exert well-paced mobility for up to 6 hours in length.
Must be able to lift up to 25 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill lifting task.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
