Job Description

Recreation Membership & Engagement Coordinator

Job Posting Closing Date:

07/12Provo City is looking for a Membership & Engagement Coordinator to provide professional work responsible for acquiring, engaging, and retaining Recreation Center members and improving the overall membership experience. Civic-minded individuals interested in supporting the recreational services provided to the residents of Provo City are strongly encouraged to apply.

What is the compensation?

(G24, 25, 27) Pay Rate: $23.10 - $36.86 per hour (depending on experience)

Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule​, and others. For more information about benefits click here.

What are the main duties?

• Under close to general direction from the Recreation Center Manager attract, engage, and retain members by creating programs that provide an engaging membership experience.

• Develop Recreation Center member events and seasonal youth camp experiences.

• Order supplies and purchase program-specific materials in accordance with established budgets.

• Develop marketing and promotional strategies and materials under the direction of a supervisor.

• Supervise part-time staff and/or volunteers assigned to specific programs.

• Assist in the recruitment, evaluation, and training of staff.

• Solicit information from current and potential Recreation Center members.

• Maintain and prepare a variety of statistics and reports.

• Assist in developing strategies for programs including making recommendations on program changes.

• Collaborate with Provo Parks and Recreation Special Events/Marketing team.

• Recruit and provide direct support to Corporate Members.

• Recruit and provide direct support for facility rentals and field trips.

• Assist other staff members and the public as needed and perform other related duties as required.

What are the minimum requirements?

At all levels, equivalent combinations of education and experience may be substituted for each other [1 year of post-secondary education/training for 6 months of experience].

At all levels

• A Bachelor’s degree in Recreation, Business Management, Marketing or closely related field.

• A valid, lawful Driver License.

Coordinator II

• The above and 1 year of experience in recreational program management.

Coordinator III

• The above and 3 years of experience in recreational program management.

• NRPA Parks and Recreation Professional Certificate.

Click on the links below for more information about duties and requirements.

Recreation Program Coordinator I

Recreation Program Coordinator II

Recreation Program Coordinator III

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held on July 13, 2026 Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.

Full time

Regular

40