Posting number: 2026-00604
Department: PRCR - Recreation
Job classification: Recreation Leader
Posting type: Open
Categories: Recreation, Parks and Recreation
Biltmore Hills Community Center is located at 2615 Fitzgerald Drive. Recreation Leaders are the first point of contact for our guests, process transactions, and respond to questions about the park and our programs. Recreation Leaders assist the Facility Director and Assistant Director in the overall management and operation of the facility and recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. Daytime and evening positions are available (be sure to select your availability in the application). Join our team and help us to build community through recreation! Once hired, employees are provided an extensive amount of training, including Safety, First Aid/CPR and Fire Safety.
Oversee facility operations. Provide outstanding customer service when assisting the public through in person contact, phone, and email. Promote facility and City programs. Register patrons and collect fees through City policies and procedures. Maintain records using Excel, Word and Publisher, RecTrac Software and general filing. Help maintain and spot clean as needed. Supervise check in/check out procedures of programs.
Candidate must be at least 18 years of age, and experience working in a customer service or recreation setting is a plus. This position requires the ability to move around and be able to lift at least 30 lbs.
ADA and other requirements:
Positions in this class typically require Climbing, Balancing, Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, and Hearing.
Physical Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Note
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.
The City of Raleigh is the capital of North Carolina and home to several colleges and universities, with a vibrant performing arts community. Fueled by an impressive mix of education, ingenuity and collaboration, Raleigh has become an internationally recognized leader in life science and technology innovation.
The City has been listed as one of the fastest growing cities for many years — the current population is about 475,000 people, up from 291,141 in the 2000 Census. Raleigh is known for its high quality of life for its residents.
Together with Chapel Hill and Durham, Raleigh forms the Research Triangle Park. The Raleigh-Cary metropolitan area includes Wake, Franklin and Johnston counties with a population of almost 1.4 million.
Below are some recent national recognitions for Raleigh:
• Raleigh is the 2nd Best State Capital for Safety & More – WalletHub, February 2023
• Raleigh is the 2nd Most Climate-Resilient City – Architectural Digest, February 2023
• Raleigh is 8th Biggest Boomtown – LendingTree, February 2023
• Raleigh is #4 Best U.S. City for Work/Life Balance & Mental Health – Coworking Café Study, January 2023
• Raleigh ranks 10th among 415 cities as best place for college students to live – WalletHub, December 2022
• Raleigh ranks No. 1 as best place for veterans to call home – WalletHub, November 2022
We are regularly looking for talent from engineers and IT professionals to parks to police, and from entry level candidates to those with executive experience. The opportunities for growth, job satisfaction and quality of life are an important facet of calling Raleigh your employer as well as your home.
