Job Description

Posting number: 00845

Department: Bob Crane Community Center

Job classification: Recreation Facilities Attendant

Posting type: Open

Categories: Recreation, Customer Service

Summary

JOB RESPONSIBILITIES

As part of the Parks and Recreation team, reporting directly to the Rental Coordinator, this position assists

customers with special events, rentals, and community activities at the Bob Crane Community Center, the Amelita

Mirolo Barn and additional parks facilities.

This is a part-time role which will include evening and weekend hours.

The City of Upper Arlington is an equal opportunity employer, striving to foster an equitable and inclusive work environment.

Examples of duties

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101:

• Greets and assists renters and caterers needs with rentals, special events and community activities.
• Ensures the Amelita Mirolo Barn and shelters are opened and closed at scheduled times; maintains the

security of the building and responsible for safety action during emergency situations.

• Sweeps and mops floors, dusts, cleans tables, chairs, walls and counters, empties trash and recycling,

and washes windows.

• Cleans and sanitizes restrooms and drinking fountains replenishes restroom supplies.
• Sets up and tears down tables and chairs for meetings, special events, classes and programs.
• Cleans, unlock and locks park shelter houses and restrooms.
• Meet and greet guests who have rented shelter houses.
• Maintains accurate records of incident/accident and assigned reports; accurately communicates

information to assigned supervisor.

• Responds to customer needs in a courteous and efficient manner.
• Provide general first aid and respond to emergencies in cases of participants injury or illness. Initiate

building emergency actions plans and fill out appropriate accident and incident reports when needed.

• Demonstrates regular and predictable attendance.

OTHER DUTIES AND RESPONSIBILITIES:

• Performs other duties as required. (5%)

Qualifications

QUALIFICATIONS

• Must be at least 16 years of age;
• Prior event planning or management experience preferred.

LICENSURE OR CERTIFICATION REQUIREMENTS:

• CPR and First Aid certification required within first thirty days of employment;
• Valid Ohio driver's license and ability to maintain insurability under the City’s insurance policy.

Supplemental information

KNOWLEDGE, SKILLS, AND ABILITIES: (* indicates developed after employment).

Knowledge of:

• *City, Department, and Division goals and objectives;
• *City, Department, and Division policies and procedures;
• *personnel rules and regulations;
• Customer service and de-escalation techniques;
• Rental facility practices and procedures;
• Workplace safety;
• Current technology and social media.

Skill in:

• Proficient use of applicable technology and software;
• Interpersonal and communication skills;
• Use of modern office equipment;

Ability to:

• Travel to and gain access to work site; ability to travel in between work sites during the course of the

workday

• Interact with the public in a professional and courteous manner;
• Carry out detailed written or oral instructions;
• Interpret a variety of instructions in written, oral, picture, or schedule form;
• Troubleshoot problems involving several variables within familiar context;
• Exercise good judgment and problem-solving skills with minimal direction or supervision.
• Recognize unusual or threatening conditions and take appropriate action;
• Respond to routine inquiries from public and/or officials;
• Demonstrated awareness of and an ability to effectively use communication that overcomes sociocultural

and lingual barriers, to be aware of verbal and nonverbal forms of communication, and listen

and adapt approach to fit audience accordingly;

• Effectively use and understand a variety of written and/or verbal communications;
• Develop and maintain effective working relationships;
• Act as a role model for inclusive and culturally competent behavior;
• Resolve complaints;