Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.

Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities.

The Recreation Division inspires all people to reach their full potential through recreation programs and activities. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more -- including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle’s residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards.

Seattle Parks and Recreation is seeking to fill 1 full-time, benefitted Recreation Center Coordinator position.Our Community Centers are the connecting agents for our neighborhoods and residents, offering programming for all ages. This position will manage building operations, facility supervision, staff performance, community engagement, and scheduling solutions to maintain our guaranteed operating hours to the public. This is a public-facing job with high levels of customer service and engagement.

This position requires a knowledge of recreation programming, multipurpose facility supervision, budgetary practices and the use of recreation equipment. Work in this position also requires skill in analyzing community and group recreational needs, in selecting and adapting programs to meet those needs, in procuring the materials and resources necessary for implementing recreation programs, and in making the most effective use of the facilities and staff. This work is performed within established departmental and Citywide ordinances, guidelines, policies and procedures; but requires considerable judgment in applying and interpreting them in order to resolve unusual problems. This position performs daily activities without immediate access to a supervisor/manager and is responsible for developing, recommending and implementing new policies and procedures to meet program needs. This work requires maintaining personal contacts with the subordinate staff, community groups, personnel in other departments and the general public for the purpose of coordinating program activities, resolving conflicts and disseminating information This position will report to the Recreation Operations Manager.

• Coordinate the daily operations of the community center and its associated programs and facilities.

• Develop and implement a broad range of recreational and cultural programs in partnership with internal SPR work units, Associated Recreation Council (ARC), partner organizations, and service providers which meet the needs of the diverse communities.

• Supervise all regular, temporary staff and volunteers assigned to the community center and its associated facilities. This includes staff development, implementation of work plans, and engaging in corrective action.

• Provide leadership, model excellent workplace values and behaviors, build teamwork and ensure compliance with all policies and procedures.

• Supervise and develop personnel and volunteers and build a successful team reflective of the diversity of the community.

• Assure a high standard of customer service with the public, local businesses, school-districts, and internal work teams.

• Promote and market Seattle Parks and Recreation programs, facilities, and services in cooperation with the Associated Recreation Council.

• Recruit, develop and organize a functional advisory council, providing leadership in meeting baseline standards and community representation.

• Prioritize developing community partnerships and implementing partnership contracts, maximizing limited resources, and strengthening the neighborhood.

• Manage and oversee programs ensuring achievement of all specified outcomes and measurements.

• Supervise and maintain advisory council finances and budgets by regularly forecasting, monitoring, and managing resources while meeting City and State Auditor requirements.

• Implement policies and procedures and establish administrative systems for paperwork, communication, and assignments to meet applicable deadlines, auditor/legal requirements, and Department/Association Recreation Council standards.

• Coordinate the use of the facility through rentals and cooperative ventures.

• Performs related duties as required

Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:

• Experience supervising and/or managing a busy recreation facility.

• Experience planning, organizing, and implementing community programming.

• Experience with budget preparation and oversight.

• Experience creating partnerships with community-based organizations, contract management, including tracking data-driven outcomes.

• Experience supervising and developing personnel (PARKS, ARC, and Volunteer) and building a successful team reflective of the diversity of the community.

• Experience working in an urban environment with diverse people from a broad range of backgrounds.

• Sensitivity and great communication skills to work with people who may have complex needs.

• Experience safely resolving crisis situations and respond nonjudgmentally to problematic behavior.

• Demonstrated experience with conducting stakeholder analyses and engaging in effective community outreach and demonstrating measurable outcomes for both.

• Demonstrated experience with managing seamless customer service systems in a large organization.

• Experience working in a Windows based environment and with registration and facility booking software systems.

• Bilingual skills, in languages such as Spanish, Chinese, Somali, Vietnamese, Oromo, Russian, etc.

The full salary range for this position is $48.88 to $57.00 per hour