Job Description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

We are currently seeking Recreation Assistants to join our friendly and professional team. In this role, you will be responsible for supervising and assisting customers as they use our facilities, ensuring a safe and enjoyable experience for all. We are looking for individuals who are proactive team players and committed to delivering excellent customer service at all times.

Your duties will include regular cleaning, maintenance and preparation of areas and equipment to ensure everything is in top condition. A hardworking and conscientious attitude is essential, as is the ability to communicate effectively and confidently with a wide range of people. As the first point of contact for many of our customers, your social skills and professionalism will help create a welcoming and supportive environment.

If you’re enthusiastic, reliable and passionate about helping others, we’d love to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Casual hours, as and when required.

Requirements

• To supervise and assist the leisure centre customers
• To be a proactive member of the leisure centre team
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Deliver excellent customer service at all times
• To be able to work flexibly and understand instructions from managers
• To assist with the preparation, storage, resources and movement of equipment as required

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Flexible working hours
• Training and development provided
• Paid annual leave
• Fun and busy environment
• Discounted Staff Membership
• Potential permanent work opportunities
• Opportunities to build an exciting career
• Rewarding role supporting health & fitness in the community

Closing date: 10th April 2026

Salary: up to £12.71 per hour

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.