Job Description

Mental Health Recovery Worker - Chadwick Fields, Cheshire

Working Hours: Full-time 37 hours per week, based on a rota basis including weekends
Contract Type: Permanent
Salary: £25,867 - £28,930 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Service

The Chadwick Fields Service delivers low level floating support Monday – Sunday during the hours of 9am -5pm. The time of support is flexible to the needs of the client. If a tenant is in crisis outside of these hours, then they are signposted to external agencies such as the Mental Health Crisis Line, present to A&E, the Crisis Team. Tenants are given details of external organisations such as the Samaritans, Togetherall, Calm App when they are taken on into Chadwick Fields.

About the Role:

The range of support provided includes but is not limited to the following: -

• Support to sign up to a Muir tenancy. Due to being an Independent Living service housing benefit may either be sourced through housing benefit or housing costs if on Universal Credit.
• Support to set up utility bills, gas, water, electric, tv and council tax.
• Build on tenants’ current strengths and provide appropriate tailored support to maintain their mental health including emotional support, monitoring their mental health and providing practical assistance by maintaining key working relationships with Care Co-ordinators, Social Workers, Care Managers and Carers where appropriate.
• Working with Care Co-ordinators/Care Managers and other agencies and individuals who are important factors in their life to ensure that appropriate, achievable and outcome-focused support plan is in place.
• To provide support including housing advice and advice about tenants’ responsibilities and the implications of breaching them, to ensure that tenants develop the skills and knowledge that will enable them to sustain permanent accommodation in the community.
• To provide support that will support individuals to develop healthy and safe lifestyles.
• To work with tenants to ensure that positive relationships with other individuals and the wider community are developed and maintained including conflict resolution.
• Support to reconnect and build positive relationships at service level and where requested and appropriate family and friends.
• Support and assist tenants to access resources and/or activities that will help to achieve the overall aims of the service and will enable them to meet their identified individual outcomes. Support to reconnect and build positives relationships at service level, within the community and where requested and appropriate family and friends.
• To maximise benefits, apply for any eligible exemptions, discounts or grants.
• To support to manage debts and any repayment plans which are in place.
• Support to identify, apply and attend any courses to enhance wellbeing, employment and basic skill needs.
• Support to identify, apply and attend any employment opportunities, paid or voluntary.
• Support to maximise health and wellbeing book and attend appointments such as GP, dentist, CMHT and were necessary to order and oversee medication.
• Organise and facilitate activities such as walking groups, cinema groups, activity days.
• Encourage involvement in the running of Waythrough as an organisation through promoting coproduction at every opportunity (national service user events, recruitment and selection involvement, peer mentoring etc.)
• Provide a person-centred holistic recovery focussed approach.
• Support with day-to-day skills to help the tenant sustain their accommodation.

About You:

Like us, you are keen to break down the stigma of mental health. You’ll bring all your skills to the table, including strong customer service and communication skills, but also your empathetic, flexible, creative and compassionate nature and enthusiasm for supporting others. You’ll thrive under pressure, be happy to work both independently and within a team and know how to connect with people at all levels and really enjoy helping others.

No formal qualifications required as full training will be provided. If you have the skills and qualities listed above, we want to hear from you.

Candidates with an understanding of mental health issues and/or lived experience would be welcomed. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties, which may include evenings, weekends and nights.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

To review the Job Description please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-04-28