Job Description

Recovery Worker

Location: Meridian House, Colindale

Working hours: 37 hrs, working pattern to be discussed at interview

Contract Type: Permanent

Salary: £24,243 - £28,930

The Recovery House is situated in a quiet residential setting, with a large garden providing a relaxing outdoor space. People staying at the service have their own room, with shared bathroom and kitchen facilities.

The service offers support, safety planning, and a range of therapeutic interventions to equip individuals with coping strategies they can draw upon when returning home.

Purpose of the Role

• To support the people using our services to achieve their life goals
• To assist with the safe and successful daily running of the service
• To work as part of a team towards agreed service and contract targets

Responsibilities

Waythrough Services deliver a range of support, from 24-hour residential care with nursing to floating support in people’s own homes. This may include working evenings, weekends, night shifts (waking or sleeping), and on-call duties.

The people we support are central to everything we do. Each individual is unique and must be treated with dignity, respect, and understanding. Responsibilities may vary day to day depending on individual needs.

Supporting Individuals

• Support individuals to manage and improve their physical and mental wellbeing
• Develop life skills such as budgeting, money management, tenancy sustainment, and accessing public services, education, and employment
• Encourage individuals to live fulfilling lives and develop purpose and meaning
• Promote independence, enabling individuals to make their own choices and decisions

Ensuring Safe Service Delivery

• Monitor and assess resident wellbeing and welfare on an ongoing basis
• Maintain compliance with legal and organisational standards
• Provide a safe, respectful, and supportive environment

Key Working

• Manage a caseload of key clients
• Focus on each person’s individual needs, choices, and aspirations
• Develop and review person-centred support plans with meaningful and achievable outcomes
• Deliver structured key working sessions tailored to individuals
• Complete and implement positive risk assessments in line with policies and procedures
• Signpost individuals to appropriate external services for additional support

Workload & Professional Practice

• Plan and manage your own workload effectively
• Maintain accurate and timely records using internal systems
• Liaise with external agencies, including community mental health teams, multidisciplinary teams, and carers
• Build professional relationships and represent the service positively
• Engage in supervision, debriefing, and reflective practice to support personal wellbeing
• Stay up to date with organisational developments and best practice

Six Skills and Qualities Required

• Strong communication skills, able to engage effectively at all levels
• Compassionate approach to sensitive and complex situations
• Ability to motivate, support, and advocate for individuals
• Able to work both independently and as part of a team
• Strong attention to detail with accurate record-keeping
• Good organisational skills with the ability to plan and prioritise workload

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-04-22