Start Date: Monday 12 October 2026
About us | Mō mātou
ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
About the role | Mō te tūranga mahi
As a Recovery Partner – Mental Injury (Level 1), you will work directly with clients who require intensive support following complex mental injuries, including those arising from sexual harm and other highly sensitive trauma. You will coordinate recovery support across whānau, providers and agencies to help clients move forward.
This role comes with both challenge and purpose. You will be exposed to distressing situations, difficult stories, and complex client needs. You’ll need to stay grounded, manage emotional pressure, and make sound decisions in situations that don’t always have easy answers.
You’ll be working in a fast-paced environment where there is always someone who needs your support.
It’s not for everyone. But for the right person, it’s incredibly meaningful work — helping people through some of the hardest moments in their lives and contributing to keeping Kiwis safe at work, at home, and everywhere in between.
About the role and salary | Mō te utu me ngā hua
At ACC, your wellbeing matters too — you’ll be backed by supportive leadership and access to wellbeing support, tools and resources to help you thrive at work
The indicative starting salary for this role is $77,502 – $86,113, depending on experience. Alongside a competitive salary, you'll benefit from ACC's generous benefits package, including a 9% employer superannuation contribution with no mandatory employee contribution, plus optional life and income protection insurance.
To learn more about a Recovery Partner Mental Injury's typical day. click here
About you | Mōu
You will bring:
Self‑screening check: Please consider this role carefully. The position involves regular exposure to trauma, mental injury and sensitive claims. Successful applicants will be able to demonstrate strategies for maintaining resilience, professional boundaries and personal wellbeing while supporting clients through complex recovery journeys.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.
Applications will close 11.55 pm Sunday 2 August 2026 however we may move forward with screening and interviewing sooner so please apply as soon as possible if you are interested.
Applications can only be accepted through the ACC Career Website.
For accessibility support or pātai (questions), email HRHelp@acc.co.nz quoting the Job Identification number in the Job Info section.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
