About the Role | Mō te tūranga mahi
We’re looking for a compassionate and organised Level 1Recovery Coordinator to support clients on their journey to independence. This is a stable and varied role with opportunities to grow your career in case management.
As the first point of contact for clients recovering from injury or facing challenges, you’ll:
For more Information Click here
About You | Mōu
Whether you’re an experienced administrator or have a background in customer service, we welcome applicants from all walks of life. You don’t need to meet every requirement—what matters most is your commitment to helping others.
What You’ll Bring | Ngā Pūkenga Motuhake
What We Offer | He aha tā mātou e tuku
Specialisation opportunities:
This role also offers opportunities to specialise.
For example, Kaihāpai are part of ACC’s Recovery teams and play an important role in supporting kiritaki (clients) who need a dedicated point of contact due to the complexity or sensitivity of their recovery needs.
Kaihāpai focus on building strong, trust‑based relationships and supporting recovery outcomes in ways that respond to each person’s individual needs, preferences and circumstances. Working alongside kiritaki and their whānau, Kaihāpai help navigate ACC processes, coordinate rehabilitation activities, and support progress toward greater independence and, where appropriate, return to work.
Salary:
$70,000 + 9% superannuation
Annual performance reviews linked to pay increases
Wellness and employee discount programmes
Work-Life Balance
Positive Work Environment
About us | Mō mātou
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident
At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work.
Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Ready to make a difference?
Apply now and begin a new career with purpose.
Applications close | Rā Kati
Applications will close at 11.55pm Wednesday 3 June 2026 and will only be accepted when submitted through our Career Website If you encounter accessibility issues when submitting your application, please email HRHelp@acc.co.nz
Late applications will not be accepted
Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
