Job Description

Recovery Coordinator - London

Location: 590 Seven Sisters Road, London
Working Hours: 37 hours (full-time)
Contract Type: Permanent
Salary: £28,690 - £37,126

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role
As a Recovery Coordinator, you will play a key role in supporting individuals to build recovery capital and achieve their personal goals. You will:

• Deliver structured one-to-one support and facilitate a range of peer support groups

• Provide person-centred interventions that promote long-term recovery

• Encourage self-efficacy and empower individuals to take ownership of their recovery journey

We believe that every individual is the expert in their own life — sometimes they simply need the right support and guidance to move forward.

Key Responsibilities:
You will be expected to:

• Manage a caseload of service users, developing, implementing and reviewing tailored recovery and treatment plans

• Conduct triage/screening and comprehensive assessments

• Work collaboratively within a multidisciplinary team, liaising with colleagues, family members and significant others where appropriate

• Partner with external agencies to deliver shared assessments and coordinated interventions

• Support service users’ progression from engagement through structured treatment to sustained recovery

• Facilitate access to appropriate treatment pathways and community resources to strengthen recovery and social capital

• Develop and deliver high-quality psychosocial interventions in both group and one-to-one settings

About You:
We are seeking positive, motivated and resilient individuals who are confident working within a fast-paced environment and with clients presenting complex needs.

• Experience in substance use services is desirable but not essential

• We welcome applicants with transferable skills from related sectors

• Strong communication, organisational and partnership-working skills are essential

• A compassionate, non-judgemental and person-centred approach is key

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-06-04