Job Description

Recovery Coordinator - Newcastle Treatment and Recovery Service

Location: Plummer Court, Newcastle, NE1 6UR

Working Hours: 37 hours per week, Monday – Friday, 09:00-17:00 (with one 30 min early finish during week)

Contract Type: Permanent

Salary: £25,877.80 - £34,240.03

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About Newcastle Treatment and Recovery

Newcastle Treatment and Recovery supports people across Newcastle experiencing difficulties with drugs and alcohol, helping them get well and stay well. Following a restructure, we're expanding our team and looking for passionate people to join us.

About the Role

As a Recovery Coordinator, you'll support people experiencing difficulties with drugs and alcohol throughout their recovery journey. Working as part of a multidisciplinary team, you'll carry out assessments, develop personalised recovery plans and provide ongoing support to help individuals achieve positive outcomes.

You'll manage your own caseload, deliver one-to-one and group interventions, and work with partner agencies to help people access the treatment and wider support they need.

About You

We're looking for someone who is compassionate, organised and passionate about helping others. You'll have experience working in health, social care or a community setting, with strong communication skills and the ability to build positive relationships.

Experience in substance misuse services would be beneficial, but we're equally interested in transferable skills and a willingness to learn and develop.

What You'll Need

• NVQ Level 3 in Health and Social Care (or equivalent), or willingness to work towards this.
• Good communication, organisational and IT skills.
• An understanding of safeguarding, risk management and recovery-focused support.
• An understanding of interventions such as Brief Interventions, Motivational Interviewing (MI), Psychosocial Interventions (PSIs), CBT and ITEP.
• The ability to manage your workload, work independently and contribute to a supportive team.
• Experience working with families and carers.

To view the full job description and person specification, CLICK HERE.

Come and Meet Us!

Join us at our recruitment open evening on Monday 23 November, 5pm–7pm at Plummer Court, Newcastle. Come along for an informal chat, find out more about our vacancies or get help with your application. Everyone is welcome!

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-11-27