The Care Coordinator is an integral part of the care team and is responsible for the overall case management of the patient’s treatment plan. Under the direction of the Director of Operations for Stabilization Services, the Care Coordinator works with a multidisciplinary team to ensure that patients have appropriate access to community, CSS, and after care resources.
Position: Recovery Case Manager
Department: Brockton Behavioral Health
Schedule: 40 Hours (Days)
ESSENTIAL RESPONSIBILITIES / DUTIES:
Assist patients in the coordination of medication assisted treatment to ensure stabilization treatment and ongoing recovery after care
Acts as liaison between patients existing community providers and after care providers to coordinate care upon discharge including accompanying patients to offsite face to face interviews related to securing community base recovery services, primary care services, psychiatric treatment, housing and any other services related to patients treatment plan
For Accountable Care Organization (ACO) members enroll patients as appropriate into complex care management
Provide patients with resources related to the access for public benefits such as DTA, SSI/SSDI applications
Works within a multidisciplinary team to contribute to the overall success of patients recovery by contributing to treatment plans and discharge summaries
Acts as an advocate for patients experiencing legal issues by collaborating with probation officers, parole officers, and judicial systems that may impede upon the patients ability to complete treatment
Act as a resource to patients by connecting them to financial educational insurances as needed
Initiates family meeting for coordination of care as needed
Provides after care follow-up phone calls to patients and provide ongoing support for up to 30 days post discharge
Provides brief supportive counseling in individual group settings that encourage patients to utilize their therapeutic skills to achieve recovery
Performs role according to BSAS, DPH and other local state and federal guidelines, including 42CFR
Displays a considerable amount of professional boundaries while working with patients
Other duties as assigned
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelor’s Degree in Social Work or related field.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED
Case Management Certificate preferred
EXPERIENCE:
At least 1 year working in a Behavioral Health setting.
KNOWLEDGE AND SKILLS:
Knowledge of the addiction treatment continuum and related community-based resources
Experience in treatment settings for substance use disorders
Strong knowledge of dual diagnosis treatment
Compensation Range:
$53,000.00- $77,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
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Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.
BMC understands that health equity is foundational to community wellbeing, and it requires transformative thinking, rewriting policies that have historically underserved communities, creating access to cutting-edge care for all, and co-creating programs with community partners that serve as national models for improving patient outcomes and experiences. We are invested in going above and beyond what is traditionally considered medicine to meet the needs of our communities and address disparities in clinical care and beyond.
By pioneering cutting-edge research and advancing scientific discovery, we are fostering a culture of innovation where novel treatments and therapies are not only effective but also accessible.
Boston Medical Center Health System is an integrated academic healthcare system that models a new kind of excellence in healthcare where clinical and operational innovation meets health equity and access. With more than 15,000 dedicated employees, BMC Health System is committed to advancing scientific discovery and access to care, partnering with our communities, and developing scalable approaches to restore and maintain health.
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