Job Description

Role: Recover@Work Partner

Location: Alexandria NSW

Employment TypePermanent Full Time

Be Part of a Team That Puts People First

Join Goodstart as a  Recover@Work Partner where you’ll play a key role managing a diverse caseload of Workers Compensation matters and providing expert WC advice. Drawing on your extensive workers compensation, legislative knowledge, and stakeholder management skills, you’ll deliver tailored, pragmatic solutions that empower leaders, support our people, and create positive outcomes every day.

Supported by a passionate national Recover@Work team, this is your chance to make a real impact while enjoying excellent benefits, career growth, and a purpose-led culture.

Your Impact:

As a Recover@Work Partner, you’ll manage a diverse caseload of WC matters across the lifecycle of a claim, providing end-to-end case management and trusted advice to leaders and team members.

Drawing on your extensive WC expertise, you’ll utilise your injury management and RTW knowledge to drive WC claims to a resolution —ensuring outcomes are fair, consistent, and aligned with Goodstart’s values.

Working closely with stakeholders across all levels, you’ll balance multiple perspectives, influence decision-making, and build strong, trust-based relationships. As part of a national Recover@Work team, you’ll contribute to a positive, inclusive culture, simplify complexity, and create Amazing Goodstarter Experiences every day.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Minimum 3 years’ experience in injury management and workers compensation management
• Strong VIC scheme knowledge
• Current Return to Work Coordinator (RTWC) certification
• Desirable – tertiary qualifications in Injury Management or Health & Safety
• Demonstrated customer service mindset that keeps the customer at the centre of what you do
• Highly efficient with high levels of accuracy and attention to detail
• Experience working in a fast paced and high-volume environment
• Demonstrated written and verbal communication skills with the ability to adjust style to meet audience requirements
• Flexible and able to operate in a dynamic environment
• Current Working with Children Check for the State or Territory residing in

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email recruitment@goodstart.org.au

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: ALEXANDRIA, SYDNEY || NSW || Australia (AU) || | || No Early Childhood Qualification || Full-Time