Job Description

Recover at Work Advisor, NSW | Permanent, Full-time

Join a Human Rights–Driven Organisation Supporting People to Live a Great Life

About the role

As a Recover at Work Advisor, you’ll be the key driver of early intervention, recovery, and return‑to‑work outcomes. You’ll work closely with injured workers, managers, insurers, and health professionals to ensure a safe, timely, and supported recovery at work.

What you'll be doing

• Provide early, respectful, and supportive contact with injured workers and their managers.
• Coordinate recover‑at‑work and return‑to‑work plans, ensuring meaningful and suitable duties are identified.
• Lodge claims and notifications with insurers within required timeframes.
• Maintain accurate case notes, documentation, and records across systems and insurer portals.
• Coach managers on their obligations and best practice injury management.
• Monitor progress through regular communication with all stakeholders.
• Prepare payroll and PIAWE reports to ensure correct entitlements.
• Contribute to policy, process, and continuous improvement initiatives.
• Support investigations, common law matters, and regulator requests when required.
• Promote a strong safety, wellbeing, and human‑rights–based culture across Aruma.

What you'll bring

• Qualifications or experience in Rehabilitation, Return to Work, Workers Compensation, or related fields.
• Strong understanding of workers compensation legislation and recover‑at‑work processes.
• Excellent communication skills - ability to reassure, negotiate, coach, and influence.
• High attention to detail and confidence using claims, payroll, and case management systems.
• Ability to manage competing priorities, solve problems, and make sound decisions.
• A genuine passion for supporting injured workers to recover at work.

Benefits of working with Aruma!

• Competitive Salary Package: Be rewarded for your hard work with an attractive salary
• Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free. Salary Packaging Calculator | Accesspay
• Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
• Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
• Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
• Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
• A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.

About Aruma

Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and boasts an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia. Aruma | Disability services. Putting you first.

Our Commitment

At Aruma, we’re committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Our Recruitment Approach

We review applications as they come in and move quickly to interview great candidates, so we encourage you to apply early. While we include an indicative closing date, roles may close sooner if we find the right person. Applications received later in the process may not progress. If you’re unsuccessful and would value feedback, please feel welcome to reach out to our Talent team.

Closing Date: 29/05/2026

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks.