Job Description

Records Manager - Correctional Health Services

FT / PT Status – Full-Time
Salary – $34.86
Remote Work / In-Office – Hybrid

Recruiter – Angie Rhodes | arhodes@utah.gov |
Application Deadline – 7/29/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Correctional Health Services (CHS) Administrative Team is looking for a Correctional Health Services Records Manager who is a detail-oriented, customer service-focused, and driven employee wanting to work in a great environment. In this role, you will manage by planning, directing, and evaluating new or ongoing health information and medical records programs for CHS clinical providers and their patients. You will perform a variety of moderately complex administrative duties focused on ensuring the accuracy, compliance, and secure management of inmate electronic health records. Additionally, this leadership position involves supervising a dedicated team of archivists in their daily records management operations, as well as overseeing and processing Government Records Access and Management Act (GRAMA) requests to ensure the department maintains strict adherence to state records laws and healthcare confidentiality standards.

Key responsibilities and day to day responsibilities of this position:

• Healthcare Compliance: Working knowledge of medical privacy laws and specific correctional healthcare compliance guidelines, including the NCCHC P-A-08 Records Standard.
• Team Leadership: Maintain dedicated supervision over the Records team, directly managing the Archivist positions.
• GRAMA Processing: Manage and process high-volume GRAMA (Government Records Access and Management Act) record requests.
• Workflow Management: Oversee the heavy physical workload of the department, specifically managing internal record scanning operations and workflows.
• Regulatory Compliance: Ensure all records management aligns with legal and healthcare compliance guidelines, including the NCCHC P-A-08 Records Standard.

Supplemental Information

• An offer of employment will be contingent on the applicant successfully passing a DHHS background check, pre-employment drug testing, and a Utah Department of Corrections (UDC) background screening.
• This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time, and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
  
  

Qualifications

Minimum or "day-one" qualifications:

• Healthcare Compliance: Working knowledge of medical privacy laws and specific correctional healthcare compliance guidelines, including the NCCHC P-A-08 Records Standard.
• GRAMA Expertise: Extensive knowledge of the state Government Records Access and Management Act (GRAMA), with the ability to efficiently process and manage a high volume of GRAMA record requests.
• Records Law & Rule: Strong understanding of Utah state records retention schedules, administrative rules, and secure archiving/destruction protocols.
• Certification: Must hold or attain a certification as a State of Utah Certified Records Officer.
• Systems Management: Experience overseeing the technical and physical workflows associated with medical records, including managing high-volume internal record scanning processes.
• Information Security: Demonstrated experience handling sensitive, confidential, and protected health information within a highly regulated, secure, or legal environment.
• Direct Supervision: Proven supervisory experience with the ability to train, oversee, and optimize the workflows of specialized direct reports, such as Archivist positions.
• Workload Management: Strong organizational capabilities to balance and prioritize heavy physical workloads and prevent processing backlogs.

Preferred or trainable/on-the-job qualifications:

• Correctional Healthcare Experience: Prior experience working specifically within a correctional facility, understanding the unique security, operational, and patient-care dynamics of the Utah Department of Corrections (UDC) or similar entities.
• EHR Mastery: Advanced proficiency with Electronic Health Record (EHR) systems, particularly those tailored to institutional or correctional care.
• Auditory & Accreditation Experience: Previous involvement in preparing records for external audits, specifically familiarization with National Commission on Correctional Health Care (NCCHC) standards and site surveys.
• Advanced GRAMA Handling: Experience processing highly complex, legally sensitive, or heavily redacted GRAMA requests involving medical records or legal disputes.

Trainable / On-the-Job Skills (Taught Post-Hire)

• System-Specific Navigation: Training on the specific proprietary EHR, tracking systems, and databases utilized by CHS, UDC, and DHHS (including logging tools and SSRS reporting structures).
• NCCHC P-A-08 Compliance: While a baseline understanding of HIPAA and records law is required day one, the specific mapping and continuous compliance monitoring for the NCCHC P-A-08 Records Standard will be taught.
• Internal Applications and System Management: Comprehensive training will be provided on the specific proprietary Electronic Health Record (EHR) systems, tracking databases, SSRS reporting tools, and state administrative software (like Vantage) utilized by CHS, UDC, and DHHS.

About the Role

Location –
1480 N 8000 W
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information on Correctional Health Services, please visit our website

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.