Records Manager

• Proven track record in developing and coordinating contemporary records management programs. 

• Leadership experience guiding a team of detail-oriented professionals to maintain impeccable accuracy standards.

• Flexible work environment that values your work-life balance.

Classification Grade Clerk Grade 7/8

Salary: $113,574 – $125,720 p.a. base salary. Superannuation and annual leave loading are paid in addition to the base salary

Work type: Full-Time – 35 hours per week, 12 months with a possibility of extension.

About the Role:

The NSW Crown Solicitor's Office is seeking an experienced professional to join our team as the Records Manager to oversee the operations of the Records and Service Centre teams.  In this pivotal role, you will be responsible for implementing compliant programs of work for life-cycle records management, digital recordkeeping practices and digitisation. 

This is an exciting opportunity to join a dynamic and respected organisation and make a meaningful contribution to the efficient and compliant management of the NSW Crown Solicitor's Office's records and services.

For a detailed role description, please click  here

Key Knowledge and Experience:

• Proven track record in managing and supervising a small team within a high-volume records management environment.

• Diploma in Business (Records & Information Management) or equivalent experience of 5+ years in the field.

• Understanding of the State Records Act (NSW), standards and the code of best practice.

• Comprehensive computer literacy using applications such as an Electronic Document & Records Management System (eg.  Content Manager) and MS Excel.

Essential Requirements:

• Ability to obtain and maintain a Negative Vetting 1 Security Clearance.

About You: 

• Highly organised with a talent for developing comprehensive plans that provide clear visibility into work activities, priorities and resource allocation

• Adept at managing high volumes of work while maintaining the highest levels of accuracy and efficiency

• Equipped with strong analytical and problem-solving skills, enabling you to identify and address complex records management challenges effectively

• A natural leader with excellent interpersonal skills, capable of building trust and motivating your team

How to apply: 

For your application to be considered, you must submit your application online and include: An updated resume and a cover letter outlining your interest and suitability for the role.

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role.

You can request adjustments throughout each step of the recruitment process. If you require any adjustments or alternative formats to participate in the process, please contact Margaret Ters, Talent Acquisition Partner on 0427 413 924 or email  margaret.ters@cso.nsw.gov.au

to further discuss.

A recruitment pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

Closing date: Monday, 15 June 2026(AEST 7:59PM)

Recruitment enquiries: Margaret Ters, Talent Acquisition Partner,

margaret.ters @cso.nsw.gov.au

Why work for CSO? 

The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies. As a trusted legal advisor to the NSW Government, our principal role is to advise and represent agencies so that they can deliver policies, programs, and projects in a lawful, effective and efficient manner.

We act with integrity and professional independence, guided by the government sector's core values. We are focussed on providing excellent client service and promoting a culture of continuous improvement. We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.

For more information about the CSO, click  here

Our commitment to flexible working:

The CSO has adopted a teams-based approach to flexible working. We recognise that everyone has different needs and preferences, and our flexible work culture allows you to adapt your work routine to suit you. We’re all about flexibility, productivity and driving good client outcomes.

We have generous leave provisions available for our employees that acknowledge individual preferences and responsibilities including:

• Up to 20 days recreation leave and up to 18 days flex leave per annum

• 20 days purchased leave annually

• Inclusive paid parental leave provisions of up to 16 weeks (14 weeks + 2 bonus weeks) which can be taken flexibly within the first 24 months to support the birth, adoption, altruistic surrogacy or permanent out-of-home care placement of a child

• Study time up to 4 hours per week

• Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service. 

How we support health & wellbeing:

• We offer an employee assistance program to support the wellbeing of employees in the workplace and in their personal lives, which also extends to family members

• Coaching services are available for people leaders and executives to learn and implement best practices to manage their team’s wellbeing

• We offer an annual Flu Vaccination program

• We provide access to the Fitness Passport program – a discounted workplace health and fitness program available to staff and their families

CSO's commitment to diversity:

At CSO, we believe a diverse and inclusive workforce contributes to the success of our organisation and we are committed to ensuring that our workforce reflects our diverse community.

We welcome and encourage applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, culturally and linguistically diverse people, veterans and other diverse communities