The Operations Specialist is responsible for the daily mail process at the Charleston Operations Center in Charleston, WV. This includes the timely preparation, sorting and delivery of mail to and from the Charleston facility to various locations. Also, assisting with imaging documentation into the institution’s official system of record, FCM.
RESPONSIBILITIES:
• Daily deliveries to and from local branch, customers, vendors and/or post office, as needed
• Sorting of incoming mail for various departments and locations
• Manually inserting contents into envelopes to be mailed out
• Applying postage to outgoing mail using Pitney Bowes postage meter
• Prepare, log and apply postage to checks to be delivered to vendor and mailed out
• Preparation and processing of all mail sent to and from the Operations Center via UPS, USPS and any other delivery services
• Processing of returned mail, including preparation, scanning and archiving into FCM
• Completing the returned mail workflow process
• Cover for staff at other locations (Parkersburg, WV & Tysons, VA)
• Preparation and processing of correspondence and non-machinable mail
• Ordering of postage and supplies necessary for daily production
• Prepare, scan and index deposit and loan documents into FCM
• Other duties as assigned
SKILLS AND QUALIFICATIONS:
• High School diploma or equivalent required
• Must have a valid driver’s license in good standing
• Ability to work at other locations (overnight/multiple days required)
• Excellent communications skills
• Ability to multitask and work in a fast-paced environment with strict deadlines
• Demonstrated ability to be highly organized, diligent and detail oriented
• Proficient knowledge of Windows environment and MS Office applications (Excel, Word, Outlook, etc.) required
• Demonstrated ability of being self-motivated and dependable required
KEY COMPETENCIES:
Organization, Communication, Initiative
ESSENTIAL FUNCTIONS:
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
United Bank is the community bank for the markets we serve. We offer local decision-making and the personalized service our customers have come to expect since 1839, with the insights, technologies, products, and services of a large bank – and a deep commitment to the communities in which we operate.
We are committed to developing long-term personal relationships with every customer. Our flexible, local decision-making approach enables our team to create customized solutions to help United customers grow and thrive. With more than 220 locations and over 2,500 employees across the Mid-Atlantic and Southeast, our experienced leadership, consistent performance, and focus on relationships make United the bank of choice for our customers, investors, team members, and communities.
We are committed to serving our communities with safe, sound, and secure practices – backed by strong earnings, sound asset quality, and strong capital – that have allowed us to weather any storm for 186 years. Because of this, our employees, customers, shareholders, and communities can rely on us to be their banking partner for decades to come.
Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
United Bank NMLS ID 522399 (www.nmlsconsumeraccess.org). ADVERTISING NOTICE - NOT A COMMITMENT TO LEND – SUBJECT TO PROGRAM AVAILABILITY. This is not a commitment lend. All loan applications are subject to credit and property approval. Annual Percentage Rate (APR), programs, rates, fees, closing costs, terms and conditions are subject to change without notice and may vary depending upon credit history and transaction specifics. Other closing costs may be necessary. Flood and/or property hazard insurance may be required. To be eligible, buyer must meet minimum down payment, underwriting, and program guidelines.
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