Job Description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance

SERVPRO of Glendora/San Dimas | Team McCann

Location: Glendora, CA — office and project sites

Compensation: $75,000–$90,000 annual base salary, based on experience, plus commission

Work arrangement: In person at the office and project sites. No remote work.

About the Position

SERVPRO of Glendora/San Dimas is seeking an experienced Reconstruction Project Manager to oversee 20–30 reconstruction projects at a time, with projects at different stages of estimating, approvals, scheduling, construction, and closeout.

This position requires strong construction knowledge, excellent organization, and the ability to keep multiple projects moving while maintaining control of schedules, budgets, quality, and customer expectations.

Excellent communication with insurance adjusters, clients, and subcontractors is essential. Daily communication and documented status updates are required for every project. The Project Manager must keep everyone informed about progress, next steps, delays, and decisions needed, including when a project is awaiting approvals, materials, or scheduling.

Hands-on Xactimate proficiency is required, including the ability to prepare, review, and revise reconstruction estimates and supplements.

Responsibilities

• Manage a portfolio of 20–30 concurrent reconstruction projects from initial inspection through final completion.
• Keep every project organized with a clear scope, current status, schedule, next steps, and documented outstanding items.
• Provide daily communication and documented updates for every assigned project, keeping clients, adjusters, subcontractors, and the internal team informed.
• Respond promptly to calls, emails, and messages, address concerns professionally, and follow through on commitments.
• Inspect properties, verify measurements and quantities, and prepare or revise estimates in Xactimate.
• Communicate directly with insurance adjusters and coordinate with the estimating team to resolve scope discrepancies, support supplements, and obtain documented approvals.
• Give subcontractors clear scopes, schedules, and expectations, and hold them accountable for attendance, workmanship, and completion.
• Develop project schedules and direct field coordinators while coordinating materials, inspections, and trade sequencing.
• Review subcontractor pricing, monitor job costs, verify completed work, and submit accurate subcontractor payment requests.
• Identify changes in scope and coordinate written change-order approval before additional work proceeds.
• Coordinate with administration on contracts, billing milestones, payment status, and project closeout.
• Maintain accurate project records, photographs, estimates, communication notes, and status updates.
• Oversee workmanship, job-site safety, punch lists, final walkthroughs, and customer satisfaction.

Required Qualifications

• Demonstrated proficiency in Xactimate, including writing and revising estimates, reviewing scope and quantities, and documenting supplements.
• Experience managing residential reconstruction, restoration, or remodeling projects.
• Ability to manage 20–30 projects simultaneously, prioritize competing demands, and maintain consistent follow-through.
• Excellent verbal and written communication with insurance adjusters, clients, and subcontractors.
• Commitment to daily project communication, accurate documentation, and proactive problem-solving.
• Strong knowledge of construction methods, materials, and trade sequencing.
• Ability to read estimates, plans, and scopes of work and turn them into an organized production plan.
• Experience coordinating subcontractors, controlling costs, and maintaining project schedules.
• Ability to handle difficult conversations professionally and take ownership of project outcomes.
• Valid driver’s license and ability to travel between the office and project sites.

Preferred Experience

• Insurance restoration and adjuster coordination.
• XactAnalysis and construction project-management software.
• Job costing, supplement documentation, and reconstruction closeout.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $75,000.00 - $90,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.