Job Type: Full-time, Salary, Exempt
Location: Varies -Winston Salem to Mountain Region, North Carolina
Work Environment: Reconstruction indoor/outdoor, various weather conditions
Compensation: $ 55,000 annual salary
Reports To: General Manager & Project Manager
Why Paul Davis? Join the leading restoration team to help us be THE difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, Values and Paul Davis’ 10 Serving Basics…this is how we will win.
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Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
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Vision: To provide extraordinary care while serving people in their time of need.
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Mission: To provide opportunities for great people to deliver Best in Class results.
Serving others in their time of need is not easy. During Reconstruction, a home or business owner can be displaced, irritable, upset and confused. We are looking for a candidate that our customers can trust and depend on to get them back to their life prior to the disaster.
The Foreperson’s role works directly with home or business owners as well as the company’s Project Manager’s to deliver the highest level of customer care and reconstruction services. Delivering best in class results while showing empathy during times of stress and confusion.
The Foreperson will play an instrumental role in delegating and communicating the reconstruction process for the customer by following a detailed process plan in place. The ideal candidate will be Highly Organized & Detail-Oriented, Comfortable with Delegation and Oversight, Strong Interpersonal skills, Quick thinking and able to problem-solve, Flexible and able to pivot/adaptable and have a willingness to learn.
Experience in construction/reconstruction industries is preferred.
Key Responsibilities
- Delivery of Paul Davis Core Values, Mission and Serving Basics
- Establish deliverables at the beginning of each project by understanding the lead source and requirements of our corporate office as well as Third Party Administrators and insurance companies
- Educate customers on job timeline based on industry and company process
- Review scopes via estimating software (Xactimate and Symbility) contour approved
- Review estimates, prepare budgets, prepare and collect on draw schedules, communicate and deliver work orders to subcontractors
- Conduct Site inspections for job quality and scope execution
- Document and review customer files with all necessary updates and paperwork (IE: Authorizations, change orders, material selections, notes
- Work with the compliance team to ensure 100% adherence to our compliance obligations
- Engage consistently with customers, Project Managers and sub contractors to ensure job progress and customer satisfaction
- Ability to clearly deliver truth and give certainty when property owners need it most
Qualifications:
- Degree/Certification: High School Diploma or equivalent
- Preferred: Experience in Construction, or Reconstruction Industries
- Preferred: Experience with Xactimate and/or Symbility and CRM Software
- Valid Driver’s license and satisfactory driving record required
- Proficient in Microsoft Outlook, Word, Excel
- Must be able to successfully pass criminal background check and 10-panel drug screening
Desired Skills:
- Servants heart to take care of others; Strong empathy for serving customers in their time of need
- Self-motivated, results-driven, quick learner
- Is organized, but flexible. Must be able to prioritize and manage time
- Excellent communication skills
- Thrives under high stress situations
- Enjoys working hard in a fast-paced, dynamic environment
Compensation and Benefits
- Ongoing Leadership Development Program and industry events
- Structured onboarding to learn the Paul Davis Way
- Access to Paul Davis University and regular training opportunities
- Cell phone and computer provided by company
- Paid holidays and Personal Time Off (Accrued)
- Healthcare/Vision/Dental benefits
- 401k with company matching
- Flexible work schedule required
- Unlimited growth opportunity
Working Conditions and Physical Requirements:
- Flexible to work in various indoor and outdoor weather.
- Use of personal protective equipment.
- Standing, walking, occasional bending, squatting, climbing stairs, and lifting up to 50 pounds.
Pre-Employment Testing:
As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a criminal background check and 10-panel drug screening.
Relocation:
Paul Davis Triad-West does not offer relocation assistance. Candidates must currently reside within a reasonable commuting distance of the hiring location(s), as this is not a remote or relocation-supported position. If an offer is extended and accepted, all relocation costs and logistics are the sole responsibility of the candidate.
Paul Davis Restoration is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Reasonable accommodation is available to qualified individuals with disabilities during the application and employment process, as required by all applicable law(s).
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
