• Provide critical administrative and operational support to Project Managers.
• Assist Project Managers with coordinating and managing their workloads.
• Answer incoming calls and emails and respond to customer, adjuster, subcontractor, and vendor needs.
• Contact customers to schedule inspections and obtain necessary insurance and adjuster information.
• Enter, maintain, and update job information, notes, and documentation within company systems.
• Create and maintain job files in RMS-Dash.
• Manage third-party vendors and ensure client files remain accurate and up to date.
• Coordinate with vendors to finalize monthly billing.
• Follow up weekly on Project Manager vendor assignments to ensure accuracy and timely completion.
• Manage third-party compliance requirements.
• Request assignments through vendor management programs for various insurance clients.
• Maintain and track employee certifications and background checks.
• Schedule and coordinate contracting work.

• 2+ years of experience in office administration, coordination, or management.
• Restoration, construction, or insurance industry experience preferred.
• Experience with RMS-Dash preferred.
• Knowledge of XactAnalysis and Xactimate is a plus.
• Strong customer service skills.
• Proficiency in Microsoft Office, with a strong emphasis on Word and Excel.
• Self-starter who is highly motivated, organized, and dependable.
• Ability to prioritize and multitask effectively in a fast-paced environment.
• Strong written and verbal communication skills.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results