Job Description

As a Reconciliation Specialist, you’ll play a critical role in ensuring the accuracy and integrity of investment portfolios by reconciling cash, transactions, and securities positions across internal records and custodians. This is a great opportunity to deepen your exposure to investment operations, collaborate with global stakeholders, and contribute to delivering reliable financial reporting. You’ll gain hands-on experience in investigative analysis, process improvement, and emerging tools while supporting a high-impact function within the organization.

Position Responsibilities:

• Perform daily reconciliation of securities holdings, cash balances, and transactions across assigned portfolios
• Investigate discrepancies and coordinate resolution with internal teams, custodians, and external partners
• Review and sign off reconciliation outputs in line with SLA timelines and compliance requirements
• Prepare and maintain accurate documentation and reporting, including daily and monthly reconciliation files and MIS
• Collaborate with stakeholders and support process improvements, system enhancements, and audit/compliance requirements

Required Qualifications:

• Minimum 3 years of experience in reconciliation within banking, securities administration, or investment operations
• Bachelor’s degree in Finance, Accounting, Investments, or related field
• Strong understanding of securities instruments, cash management, and investment operations
• Proficiency in Microsoft Office (Excel, Word, etc.)
• Strong analytical skills with high attention to detail and ability to meet tight deadlines

Preferred Qualifications:

• Experience with investment accounting and reconciliation systems (e.g., SimCorp Dimension, Bloomberg, DUCO, Aladdin)
• Familiarity with Power BI, PowerApps, and automation tools (e.g., VBA, robotics, machine learning)
• CISI certification or equivalent professional designation
• Experience participating in process improvement, UAT, or system transformation projects
• Strong communication skills and ability to collaborate effectively with global stakeholders

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid