Job Description

Reports to – Director of Customer Service

The Receptionist/Office Coordinator will greet, assist, and provide direction and information to clients, visitors, and other guests of NEFCO.

Job Duties:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Brings items to the Post Office as needed.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Assistant in administrative duties, as assigned.

Requirements

Qualifications:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 15 pounds at times.