We’re seeking a vibrant, people‑focused receptionist and administration professional who brings warmth, organisation and spark, and is ready to make a meaningful impact in youth mental health services.
As the Receptionist/Administration Officer at headspace Warrnambool, you’ll be the friendly face and steady heartbeat of the centre. Creating a warm, youth‑friendly experience from the moment someone walks through the door. You’ll keep our daily operations humming, support young people to feel comfortable and informed, and make sure staff and visitors feel welcomed, supported and in good hands.
You’ll be the go‑to person for client records, appointments, payments and smooth service flow, working closely with the Administration Coordinator - headspace to keep the centre organised, approachable and running at its best.
This full time, ongoing role is perfect for someone who’s motivated, detail‑savvy and thrives in a space where no two days look the same. Some days will be fast-paced and full of moving parts and you’ll juggle priorities with confidence, calm and professionalism. Other days will be quieter, giving you space to lean into initiative, self-direction and proactive support for leadership and the broader team.
If you’re after a varied, people-centred role where your organisation, warmth and energy genuinely make a difference, this is your chance to be part of a supportive, purpose-driven team backing young people across the region.
Brophy Family & Youth Services has supported children, young people, families, and the southwest Victorian community for almost 50 years. We live here; this is our community; we believe in people and in their ability to create the life they want.
At Brophy, you will join a team of just over 170 employees delivering over 40 programs and services across areas including youth engagement, mental health, family violence, foster care, housing support, employment support, and disability services.
At Brophy our Vision is not just focused externally on our community – we feel just as passionate about our employees being meaningfully connected through their roles with us to create the life they want, and that as a workforce we achieve this together through innovation and healthy relationships, and by positively contributing to building an advantaged community.
Brophy’s headspace services are growing across the region – from our Warrnambool Centre has now been in operation for almost 15 years, we also provide a satellite service in Portland, and now our headspace Hamilton centre, which has been open since early 2025, is growing their team!
headspace provides early intervention mental health, physical health, alcohol and other drug services, and work and study support to young people aged 12-25. For more information about headspace, click here.
For more information about Brophy Family and Youth Services, visit here.
Brophy is dedicated to fostering an inclusive environment that ensures safety and a sense of belonging for everyone. We embrace individuals of diverse races, ethnicities, genders, sexual orientations, ages, religions, abilities, and nationalities, recognising the richness that varied experiences bring to our efforts in supporting individuals and building stronger communities. Our commitment extends to actively listening, learning, and evolving to become an accessible, inclusive, and secure organisation for all, encompassing First Nations peoples, members of the LGBTIQA+ community, individuals with disabilities, and those with culturally diverse backgrounds.
For more information, please contact Sue Hughes, Administration Coordinator - headspace on 03 5561 8888.
Applications close Friday 20th November, 2026
We’re genuinely looking forward to hearing from you. We’ll be reviewing applications as they come in, so if this role feels like the right fit, we encourage you to apply early. Suitable candidates may be contacted or progressed through the process before the closing date.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
