The Royal Children's Hospital

Receptionist/Administration Officer (Gr2) - Infant, Child & Youth Mental Health Services

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  1 day ago
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Job Description

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Permanent / Full-Time (80 hours per fortnight + ADO)
  • Based in Moorabbin
  • Admin Officer Grade 2
  • Portable long service leave from other public health services
  • Supportive multi-disciplinary team environment
  • Great staff benefits! 5 weeks annual leave and salary packaging

The Department

Alfred ICYAMHWS is one component of the Department of Mental & Addiction Health at Alfred Care Group. We are a community-based service providing comprehensive assessment, treatment and case management to infants, children, adolescents and young people up to the age of 25 years of age presenting with behavioural, emotional, psychiatric or developmental difficulties.

ICYAMHWS provides clinical services in partnership with a wide range of service providers to achieve the best possible outcomes. Alfred ICYAMHWS is committed to active participation by families and young people in evaluating and improving our services.

The Role

You will provide reception/administrative and medical records services to medical and allied health staff to ensure the effective delivery of all administrative functions. Functions may include reception, maintaining appointment systems, medical records tasks, database management and application of Microsoft Office tools. This position will be integral to the overall functioning and delivery of mental health and wellbeing services to young people and their families and carers.

Experience and Qualifications Required

This position requires an experienced medical receptionist, preferably with an understanding of the management of people with various medical and social issues. You are a high performer who is customer focused, motivated, enthusiastic and can demonstrate initiative. You also have the following:

  • Strong verbal and written communication skills
  • Experience and knowledge of Alfred Care Group software (Incl Powerchart) preferred but not essential (training can be provided)
  • Experience in managing systems for data entry, data analysis and reporting
  • Australian working rights
  • Current Influenza vaccination
  • Current Working with Children Check and be willing to undergo a Background Check

Other benefits

  • Salary packaging & novated leasing through Maxxia
  • Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
  • Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
  • Close to public transport and cafes

If this opportunity sounds like it is for you, click the APPLY button, include your resume and cover letter.

For more information regarding the position, please contact Krishant Chand on kr.chand@alfred.org.au.

Applications close at 11pm AEST Thursday, 17 September 2026.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

Website: www.alfredhealth.org.au

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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