Mission Statement
Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world.
Primary Purpose:
The Receptionist is a non-instructional team member on campus, helping to drive our world-class support mission. They play a key role in monitoring our front desk by providing excellent customer service to our families and staff. In addition, they help in various clerical and receptionist tasks to maintain an efficient operations team. The Receptionist reports to the campus Operations Director.
Duties/Responsibilities:
Drives customer satisfaction for parents, teachers, and academic leaders in line with our World Class Support mission.
Ensures they are up to date on all campus-based activities
Ensures they are knowledgeable on scholar enrollment requirements and deadlines
Ensures they are maintaining and monitoring safety practices
Ensures scholars are signed in and out accurately
Ensures confidentiality
The receptionist is responsible for actively monitoring the front desk, answering all incoming phone calls, and providing information.
They will be receiving and routing incoming calls to the appropriate staff member
They will be taking accurate messages and directing to the appropriate staff member
They will be answering questions from families, staff, and scholars
They will ensure all guests are sign-in, verified and issued a visitor pass
They sort and disperse mail
The receptionist is the "face" of the campus. Often, they are the first person our families and communities see and/or speak to. This position is intended for those who enjoy connecting with people frequently and can provide excellent customer service.
They maintain a positive image of the campus through interacting with families, staff, scholars, and the community
They assist the Operations Director in establishing a positive, support focused culture on campus
Qualifications:
Education, Experience, and/or Certification(s)
Education Requirements: High School Diploma or GED, Associates Degree preferred
Experience Requirements: Previous experience performing administrative duties in a fast-paced environment. Experience working as part of a team to accomplish daily tasks. Experience working in a customer service-oriented environment. Prefer experience in a K-12 environment, but not required.
Special Skills/Certifications:
Exceptional organization skills
Extremely detail-oriented
Self-motivated
Able to manage complex projects in a fast-paced environment
Strong problem-solving skills
Commitment to excellence
Required Skills/Abilities:
Communication Skills: Strong written and verbal communication skills required
Bilingual Skills: Bilingual in Spanish required
Technology: Strong computer skills; familiar with the Microsoft suite: Excel, Outlook, PowerPoint, Teams; able to quickly learn and utilize new applications.
Physical Demands/Environmental Factors:
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to feel, touch and reach with hands and arms. The employee is frequently required to stand, walk, and use stairs. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Starting Pay: $16.75
Work Environment: The environment requires close proximity to other employees, frequent interruptions, and extended periods of time viewing a computer screen, and noise levels from moderate to high. There may be activity from other employees and students of distracting nature. Must be able to work outside in varied weather conditions for arrival and dismissal support at carline.
Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.
Uplift Education (Uplift) is a 501(c)(3) nonprofit organization that operates a network of 45 high-performing, tuition-free, public charter schools serving 23,000 students in under-served areas across the Dallas/Fort Worth Metroplex. We are a reform-minded organization that has attracted funding from local and national donors such as the Communities Foundation of Texas and the Michael & Susan Dell Foundation. Uplift's mission is to create and sustain public schools of excellence that empower students to reach their highest potential and inspire a lifelong love of learning, achievement, service, and responsible citizenship.
Each school provides free college preparatory education in a community that has limited high quality public education options. Our goal is to completely CLOSE the achievement gap between students, regardless of their ethnic or socio-economic background, while ensuring that 100% of our students graduate and enroll in college.
Commit to Community: Our community approach means that we actively reach out to local leaders and invite them to help us improve education in their communities by serving on our local boards and being advocates for our mission in their local neighborhoods.
Commit to Change: By nurturing academic performance and civic responsibility from kindergarten through high school, we do more than expand our students’ horizons. We also change people’s perceptions of what is possible in public education.
