Daylesford Stays - a part of The Bamford Collection.
We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.
SALARY £12.89 per hour + TRONC, paid weekly.
HOURS 20 hours per week
ABOUT US
The Bell in Charlbury is a laidback yet sophisticated modern British pub settled in a 17th Century Cotswolds building. Known as a hidden gem, it offers a warm, family-friendly space that opens into a dining experience focused on quality.
With 13 beautifully appointed rooms and visually stunning food with vibrant organic seasonal ingredients from Daylesford Farm, The Bell combines comforting dishes with culinary flair Deeply rooted in the community, it regularly hosts events and workshops in collaboration with local organisations.
Under the guidance of Nathan Walker-Unwin an integral figure in the opening of two acclaimed Daylesford pubs, The Bell fosters a culture where every team member is valued and every guest is welcomed like family
ABOUT THE ROLE
We’re looking for enthusiastic and friendly, part-time Receptionist to join our team the team at The Bell in Charlbury
This is a fantastic opportunity to be the welcoming face of our pub with rooms where no two days are ever the same.
From greeting guests and managing reservations to supporting our busy front-of-house team, you’ll play a vital role in making sure every visitor enjoys a seamless and memorable experience.
YOUR RESPONSIBILITIES
To be a consistently friendly and professional point of contact to all guests, following protocols with contact over the phone, via email and face to face.
To anticipate guest needs and go above and beyond in assisting with requests. Being proactive in your approach to your work at all times.
Support Front of House and be an all-rounder for guest services .
To build an in-depth knowledge in operating a range of systems including our PMS (Opera), & other systems used within the business including, but not limited to, ResDiary, MindBody and Microsoft Office.
SKILLS AND REQUIREMENTS
Exceptional communication skills with a warm and approachable manner.
A proactive approach to delivering luxury-level customer service
Strong time management and organisational skills, with the ability to prioritise in a busy environment.
A valid UK driving licence to support with guest services team.
Confident using Microsoft Office
PERKS AND BENEFITS
Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one
Volunteering Days: One paid day per year to volunteer with a charity of your choice
Private Medical: Subsidised private medical insurance through Bupa
Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
Life Assurance: Cover equivalent to one year of your annual salary
Mental Health Support: 24 hour access to our Employee Assistance Programme
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
Bamford is a way of life.
We create beautiful women's clothing and bath & body products that are natural and artisan made. We are inspired by nature to make collections that are timeless and nurturing. We cherish the rare and exceptional from around the world.
Bamford celebrates the art of living; a collection made with a sense of responsibility. The clothes you wear, your accessories, the choices you make about practical and beautiful things to have around you, in your home and put on your skin - These are what matter. They form the heart of the Bamford identity.
We are committed to making goods that are perfect to the last details, of intrinsic worth and enduring value. Whether it is the finest hand-loomed cashmere from Scotland, or fabric woven by hand in India, every item tells a story. Textures, so often sacrificed by industrial mechanisation, are left in their original form. We travel extensively to discover and develop new pieces, working with artisans around the world to form the true heart of the collection.
If you want to be part of the journey, follow the link to see what positions we currently have available.
https://www.bamford.com/uk/articles/careers_page/
