Job Description

What's the role?

We're looking for a temporary Receptionist to ensure the smooth and professional operation of the Jersey office. You will act as the first point of contact for visitors, clients and callers while also supporting the day-to-day administrative and facilities needs of the office. This hybrid role combines key reception duties with office administration responsibilities to maintain a welcoming and efficient workplace environment.

What you’ll be doing

• Act as the first point of contact for GEN II, welcoming guests and greeting all visitors professionally.
• Manage the reception area on a daily basis, ensuring it is always presentable and welcoming.
• Handle all incoming calls received via the group number, redirecting them appropriately and taking messages as required.
• Coordinate reception activities, including meeting room bookings and visitor access.
• Maintain a visitor log and manage visitor passes or security procedures as needed.
• Support the smooth operation of the GEN II Jersey office facilities, including meeting rooms, flexible working spaces, and common areas.
• Assist with the distribution and collection of inbound and outbound mail and courier deliveries.
• Provide administrative support to the wider office team as required, including document handling, filing, and ad hoc tasks.

The ideal background for this role:

• GCSEs in English Language
• Previous experience in a receptionist, office administrator, or front-of-house role is preferred
• Excellent interpersonal and communication skills
• Strong organisational skills and attention to detail
• Proficient in Microsoft Office and general office equipment
• Ability to multitask and remain calm under pressure
• Clear telephone manner
• Strong commitment to client service excellence

Role location & unique requirements

This role requires a full-time (8:30am to 5pm) in-office working schedule, based in our Jersey office.